Flight & Logistics Coordinator

Blachford Lodge by Arctic Kingdom

Yellowknife

On-site

CAD 45,000 - 65,000

Full time

14 days+
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Benefits offered by this job

On-site accommodation
Seasonal meals included

Job summary

Blachford Lake Lodge is seeking a Flight Coordinator / Expeditor to manage the end-to-end logistics of a remote fly-in lodge. You will book flights, coordinate guest arrivals and departures, and organize cargo movement for a season in the Northwest Territories.

The role requires calm decision-making under changing weather and schedules, clear communication with guests and pilots, and a willingness to live on-site at a remote off-grid lodge for the season.

Qualifications

  • Prior experience in logistics coordination or flight booking.
  • Comfortable working with air carriers, manifests, and cargo limits.
  • Excellent organizational skills and ability to adapt quickly to weather delays.
  • Strong written and verbal communication for guest coordination.
  • Willingness to live and work on-site at a remote lodge.

Responsibilities

  • Book and coordinate charter and scheduled flights for guests, staff, and supplies between Yellowknife and Blachford Lake Lodge.
  • Build and maintain guest arrival and departure schedules, adjusting for weather delays and group changes.
  • Act as the lodge's point of contact with air carriers, confirming manifests, weight limits, and cargo requirements.
  • Communicate flight details with guests before arrival and outline baggage limits and transfers.
  • Coordinate shipping of food, fuel, equipment, and materials with tracking and delay flagging.
  • Maintain logs of flights, manifests, and freight for records and safety.
  • Work with Lodge Manager to align flight schedules with guest programming and staffing.
  • Troubleshoot logistics issues in real time and keep guests and staff informed.

Skills

Logistics coordination
Air/flight dispatch
Guest-facing communication
Organizational skills
Attention to detail
On-site availability
Scheduling tools

Job description

Position Overview

Blachford Lake Lodge is seeking a Flight Coordinator / Expeditor to manage the logistics that keep a remote, fly-in wilderness lodge running smoothly. This role owns the flow of people and cargo to and from the lodge — booking and coordinating charter and scheduled flights, planning guest arrival and departure logistics, and organizing the shipping of supplies, equipment, and materials in and out of a location with no road access. It is a coordination-heavy, detail-driven role suited to someone who is calm under changing weather and schedules, communicates clearly with guests and pilots alike, and takes genuine satisfaction in a well-run logistics chain.

Key Responsibilities
  • Book and coordinate charter and scheduled flights for guests, staff, and supplies between Yellowknife and Blachford Lake Lodge
  • Build and maintain guest arrival and departure schedules, adjusting quickly for weather delays, changing group sizes, and last-minute itinerary changes
  • Act as the lodge's point of contact with air carriers, confirming manifests, weight limits, and cargo requirements for each flight
  • Communicate clearly and proactively with guests before arrival — flight times, baggage limits, what to expect from a fly-in transfer
  • Coordinate the shipping of food, fuel, equipment, and other materials to and from the lodge, tracking orders and flagging delays before they become operational problems
  • Maintain accurate logs of flights, manifests, and freight for operational and safety records
  • Work closely with the Lodge Manager and department leads to align flight schedules with guest programming and staffing needs
  • Troubleshoot logistics issues in real time — weather holds, mechanical delays, missed connections — and keep affected guests and staff informed
Qualifications
  • Prior experience in logistics coordination, dispatch, travel/flight booking, or a similarly detail-intensive scheduling role
  • Comfortable working with air carriers, manifests, and cargo/weight restrictions; aviation or remote-operations experience is an asset
  • Excellent organizational skills and composure when schedules change on short notice
  • Strong written and verbal communication skills for guest-facing coordination
  • Proficiency with standard scheduling, spreadsheet, and communication tools
  • Willingness to live and work on-site at a remote, off-grid lodge for the season
  • Hospitality or guest-service experience is an asset given the guest-facing nature of the role
What We Offer
  • A unique opportunity to work at an award-winning wilderness lodge in the Northwest Territories
  • On-site accommodation and meals included for the season
  • A close-knit team environment in one of the world's premier aurora and wilderness destinations
  • Competitive seasonal compensation
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