Heliskiing Transfer Coordinator ( Winter 2026- 2027)

Tyax Lodge & Heliskiing; Gold Bridge; On-site; CAD 42,000 - 65,000; Full time

Benefits offered by this job

End of season bonus

Shared townhouse accommodation

Free heliskiing

Gear rentals

Three meals a day

Spa access

Job summary

Tyax Lodge & Heliskiing in British Columbia is seeking a Heliskiing Transfer Coordinator to ensure seamless guest transfers from Vancouver/Whistler to our lodge. You will be at the heart of delivering exceptional service in a dynamic, outdoor-focused setting.

In this hands-on role you will coordinate transportation, prepare itineraries, and maintain strong communication with partners and the management team while upholding safety standards and guest satisfaction.

Qualifications

• High School Diploma required and strong customer service skills.
• Experience with PMS or Sales systems, Google Drive, and MS Office; daily data management.
• Excellent interpersonal and written/verbal communication.
• Ability to work in a fast-paced environment with strong time management.

Responsibilities

• Coordinate guest itineraries and transfer manifests.
• Maintain daily communication with transportation partners and Tyax management.
• Serve as primary contact for transfer-related issues.
• Organize guest pick-ups and drop-offs in Vancouver and Whistler.
• Support the Guest Services team and handle general admin tasks.
• Adhere to Occupational Health & Safety requirements.

Skills

Exceptional interpersonal skills

Organizational skills

Customer service

Communication skills

Time management

Education

High School Diploma

Tools

PMS

Sales systems

Google Drive

Microsoft Office

Job description

Work for one of Canada’s most unique destinations and check off a bucket list job. At Tyax Lodge we guide our guests through unparalleled winter and summer experiences. Immerse into a world class lodging experience and outdoor adventures, exploring seasonal or long-term employment opportunities with a family size company highly committed to putting its employees first. Join a team of professional individuals with a passion for providing exceptional guest experiences and an enthusiasm for outdoor recreation.

What’s In It For You

• End of season bonus
• Subsidized, modern shared townhouse-style accommodation with beautiful mountain views
• Complimentary transfers at the start and end of season
• Opportunities to go heliskiing for free
• Complimentary rentals of snowshoes and cross country gear
• Three meals per day served in employee cafeteria
• Employee use of our spa facilities and a 24-hour access to our full gym, based on availability
• Discounts on branded outdoor clothing: Arcteryx, Icebreaker and more
• Employee events
• Be part of a fun and welcoming diverse team from all over the world
• Put money aside for your travel plans and at the same time experience the amazing Canadian wilderness
• EOS completion bonus

As a Heliskiing Transfer Coordinator, you will be ensuring the smooth daily flow of guest transfers, from pick-up in Vancouver/Whistler to arrival at our lodge. This is more than just a job, you play a key role in ensuring seamless guest experiences and transfer operations. You will be expected to provide exemplary service to all guests at all times while maintaining and exceeding the service standards set by Tyax Lodge and Heliskiing. This dynamic role includes duties within coordination of transportation and making personalized guest itineraries. This is a hands-on role and superior communication skills are a must.

Job Highlights

• Coordinate and prepare guest itineraries, transfer manifests, and helicopter flight manifests promptly.
• Maintain daily communication with transportation partners, Tyax management, and the winter sales team.
• Serve as the primary point of contact for all transfer-related issues.
• Organize guest pick-ups and drop-offs in Vancouver and Whistler, and arrange private transfers when needed.
• Support the Guest Services team and Radio Dispatch, handle general administrative tasks, including phone calls, emails, filing, and reporting.
• Ensure a safe and enjoyable work environment, adhering to all Occupational Health & Safety requirements.

Qualifications & Attributes Required

• High School Diploma required
• Excel Proficiency
• A minimum of 2 years of experience in tourism, hospitality, or the airline industry is preferred.
• Exceptional interpersonal, organizational, and customer service skills.
• A clear and effective communicator, both verbally and in writing.
• A responsible, dependable, and team-oriented individual.
• Ability to work efficiently in a fast-paced environment with excellent time management and attention to detail.
• Experience with PMS or Sales systems, Google Drive, and Microsoft Office programs; daily data management required.
• Valid BC driver’s license; a class 4 license is a strong asset.
• Flexibility in working hours and days throughout the season.

Physical Demands

• Must be able to stand for extended periods.

Visa Requirements

Must be legally eligible to work in Canada.

Note

Due to the nature of our business all members of the team may be required to take on additional responsibilities at times to ensure an exceptional guest