Fleet Service Analyst

Charger Logistics Inc; Brampton; On-site; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive Salary

Healthcare Benefit Package

Career Growth

Job summary

Charger Logistics Inc. in Brampton seeks a Fleet Service Analyst to optimize maintenance operations and service records across our North American network.

You will analyze repairs, manage parts ordering, inventory, and billing while coordinating with internal teams, drivers, and service providers to maintain vehicle readiness and compliance. Join a world-class asset-based carrier with 20+ years of experience, offering career growth and a healthcare benefit package.

Qualifications

• 1+ year of coordination/analytical experience in service, maintenance, or repair operations.
• Experience in heavy truck or automotive industry is an asset.
• Familiarity with parts ordering and inventory control preferred.
• Strong analytical and problem-solving abilities with detail orientation.
• Excellent verbal and written communication skills.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Maintain and analyze daily repair and service records.
• Handle calls regarding repairs and service.
• Review repair costs for accuracy and approval.
• Track inventory, stock levels, and parts orders.
• Prepare invoices and monitor billing on work orders.
• Coordinate scheduling for trucks based on parts availability.
• Ensure documentation complies with audits.
• Communicate with internal teams and service providers.

Skills

Analytical skills

Communication skills

Multitasking

Mechanical aptitude

Attention to detail

Education

College diploma or university degree

Tools

Parts ordering systems

Inventory management software

Service work orders

Job description

Charger Logistics Inc. is a world-class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger Logistics has transformed into a world-class transport provider and continues to grow.

Charger Logistics invests time and support into its employees, providing them with opportunities to learn, grow their expertise, and advance their careers. We are an entrepreneurial-minded organization that welcomes and supports individual ideas and strategies. We are currently expanding and looking to add a motivated Fleet Service Analyst to our team based out of our Brampton office.

Responsibilities

• Maintain and analyze daily records of truck and trailer repairs, maintenance, and service activities.
• Handle and respond to inbound calls regarding internal and external repairs and service.
• Review mechanics' expense reports and repair costs for accuracy and approval.
• Review open service work orders and ensure all costs are accurately recorded and accounted for.
• Monitor shop activities and maintain accurate, real-time service statuses.
• Track stockroom inventory, receipts, withdrawals, and stock levels.
• Manage and reconcile telematics inventory in the system and on the ground.
• Prepare customer invoices and process deductions accurately.
• Monitor out-of-service (OOS) truck and trailer reports and follow up on outstanding repairs.
• Inspect incoming and outgoing deliveries for accuracy, damage, or discrepancies and report issues.
• Track truck and trailer parts inventory and coordinate parts ordering as required.
• Review parts orders and schedule trucks for installation based on parts availability.
• Enter service orders and parts information accurately into the system, ensuring correct billing on each work order.
• Analyze service records, repair costs, and work order data to identify discrepancies and support operational reporting.
• Maintain accurate documentation and ensure compliance with audit requirements.
• Assist the parts department with routine inventory counts.
• Communicate professionally with internal teams, customers, and service providers.

• College diploma or university degree preferred.
• Minimum 1+ year of experience in a coordination or analytical role, preferably in service, maintenance, or repair operations.
• Previous experience in the heavy truck or automotive industry is an asset.
• Experience with parts ordering, inventory management, or service work orders is an asset.
• Strong analytical, organizational, and problem-solving skills with attention to detail.
• Excellent verbal and written communication skills.
• Good mechanical aptitude.
• Ability to multitask and thrive in a fast-paced, dynamic work environment.

• Competitive Salary
• Healthcare Benefit Package
• Career Growth