Concrete Dispatch & Fleet Coordinator

CRH Canada; Vaughan; Presencial; CAD 60.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Group Medical, Extended Health and Déd

Top-up for maternity/paternity leave

Defined Contribution Pension Plan

Annual tuition reimbursement

Flexible shift rotations

Descripción de la vacante

CRH Canada’s Dufferin Concrete division in Vaughan is seeking a Dispatcher to monitor a large RMX fleet, coordinate drivers and batch plants, and ensure on-time deliveries while delivering excellent customer service.

You will need strong communication, knowledge of GTA roadways, and proficiency with concrete shipping software. This is a full-time role with potential overtime and a path for career growth within CRH Canada.

Formación

• High School Diploma required.
• 1-3 years of work experience.
• Dispatching experience is an asset.
• Related construction field experience is an asset.
• Proficiency with Microsoft Office and Google Maps; Command Concrete is an asset.

Responsabilidades

• Serve as the main point of contact between RMX Drivers and Distribution Team.
• Accurately and efficiently manage a large fleet of drivers over several batch plants to ensure on time delivery.
• Respond to customer enquiries and provide updated information regarding deliveries in a professional manner.
• Cultivate strong relationships with RMX Drivers to ensure scheduling and delivery accuracy.
• Handle customer complaints by troubleshooting service and quality issues; provide real-time solutions.
• Uphold the company’s commitment to Health & Safety.
• Administrative duties as required.

Conocimientos

Customer service

Radio/phone skills

Interpersonal skills

Attention to detail

Time management

Geographic awareness

Health & safety

Educación

High School Diploma

Herramientas

Microsoft Office

Google Maps

Command Concrete

Descripción del empleo

CRH Canada’s Dufferin Concrete division in Vaughan is seeking a Dispatcher to monitor a large RMX fleet, coordinate drivers and batch plants, and ensure on-time deliveries while delivering excellent customer service.

You will need strong communication, knowledge of GTA roadways, and proficiency with concrete shipping software. This is a full-time role with potential overtime and a path for career growth within CRH Canada.