Fixed Facilities Supervisor

Keolis North America; Waterloo; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading company in public transportation seeks a Fixed Facilities Supervisor to oversee the maintenance and management of its facilities. This role involves supervising a maintenance team, ensuring safety and quality standards, managing contractor relations, and optimizing building performance. Ideal candidates will have a diploma in electrical or mechanical technologies, proven leadership experience, and a commitment to customer service.

Qualifications

• Experience in industrial or transportation industries preferred.
• Leadership experience supervising a maintenance team.
• Experience managing work order systems.

Responsibilities

• Supervise employees involved in maintenance and repairs.
• Plan and develop the maintenance team.
• Oversee daily management of buildings for efficiency.

Skills

Knowledge of building design

Good knowledge of building asset management

Ability to supervise and motivate a team

Organizational skills

Effective communication

Strong customer service

Analytical ability

Strong attention to detail

Education

Diploma or trade qualification in electrical or mechanical technologies

Tools

Maximo

Job description

The Fixed Facilities Supervisor will be responsible for supervising employees involved with the diagnosis, maintenance, repair, servicing, and cleaning of fixed facilities equipment and related pieces of equipment. The role also includes performing regular Building, Structure, and Stops Technician tasks.

Knowledge and Skills

• Knowledge of building design, maintenance, and relevant building functions.
• Good knowledge of building asset management; evaluates current building performance and proposes appropriate changes to plans and procedures.
• Ability to supervise, motivate, and train a maintenance team.
• Superior organizational and multi-tasking skills.
• Effective communication and interpersonal skills.
• Strong customer service skills with the ability to work with internal and external customers.
• Basic Microsoft Office and computer skills.
• Strong analytical ability to diagnose and resolve practical issues.
• Ability to read and understand schematics, operations, service, and safety manuals.
• Strong attention to detail with a focus on quality and safety.
• Self-starter to anticipate and resolve needs and requirements.
• Ability to work efficiently as part of a team and independently.
• Proven ability to work under tight deadlines while maintaining safety and quality.
• Strong manual dexterity to use various hand tools and equipment.
• Ability to lift up to 50 lbs occasionally.
• Willingness to work in all weather conditions if required.
• Facilities Management or other building credentials are assets. Trade license is an asset.

Experience

• Diploma or trade qualification in electrical or mechanical technologies, or equivalent experience.
• Building maintenance experience.
• Leadership experience supervising a maintenance team.
• Experience in industrial or transportation industries preferred.
• Experience in electrical and mechanical systems.
• Experience in operation and maintenance of buildings.
• Experience in writing maintenance procedures and work instructions.
• Experience managing work order systems; Maximo experience is an asset.
• DZ license is an asset.

Managerial Leadership

• Plan, schedule, assign, monitor, train, and develop the maintenance Fixed Facilities team to meet organizational objectives.
• Ensure team compliance with safety, quality, and customer service standards.
• Identify and respond to safety hazards and support the Joint Health and Safety Committee (JHSC).
• Participate in daily maintenance meetings to ensure standards are met.
• Engage in ongoing professional development.

Contractor Relations

• Oversee, supervise, and audit subcontractor work to meet company standards.
• Build and maintain strong relationships with vendors and third parties.
• Support warranty and vandalism processes for fixed facilities.
• Assist in managing performance and work order systems during snow and ice events.

Fixed Facilities Management

• Oversee daily management of buildings and stops to ensure maintenance and repairs are efficient.
• Identify operational challenges and manage associated risks.
• Develop strategies to optimize assets.
• Address and resolve issues with internal and external parties.
• Monitor technologies related to mechanical, electrical, and energy conservation.
• Manage cleaning, servicing, inspection, maintenance, repair, and emergency responses to ensure safety, cleanliness, and reliability.
• Monitor and resolve equipment and servicing issues, conduct audits, and implement improvements.
• Fill in for a Building, Structure, and Stops Technician if required.

Administration and Other

• Assist in developing and implementing maintenance procedures and work instructions.
• Record work and materials in the Maximo system.
• Conduct inventory checks and order supplies.
• Review maintenance expenditures, including subcontractor costs.
• Perform fixed facilities or BSST work approximately 25% of the time.
• Adhere to quality and safety standards outlined in company policies.
• Perform other duties as assigned.