Fire Dispatcher & Eligibility List - (26-058-2) External Closes Oct 5/26

City of Campbell River; Campbell River; On-site; CAD 43,000 - 62,000; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

City of Campbell River seeks a dedicated Fire Dispatcher to handle emergency and non‑emergency calls via telephone, radio, and 911 systems. The role requires rapid decision‑making and coordination with fire resources and external agencies to ensure effective responses.

The position offers a permanent, full‑time role with IAFF Local 1668 bargaining unit and benefits. Applicants must meet first aid, licensing, and background checks; flexibility for varying shifts is expected.

Qualifications

• Experience as an Emergency Service Dispatcher or similar role.
• Recognized training for Emergency Dispatchers (College/University Certificate).
• Fluency in multiple languages is desirable.

Responsibilities

• Receive and process emergency and non-emergency calls by telephone, radio and 911 systems.
• Dispatch appropriate Fire Resources per policies and guidelines.
• Monitor radio traffic, support Incident Command and coordinate with external agencies.

Skills

Emergency dispatch

Multitasking

Stress management

Typing speed 40 wpm

Education

Emergency Dispatch Training

Tools

Radio/911 equipment

Job description

Fire Dispatcher & Eligibility List - (26-058-2) External Closes Oct 5/26

• Full-time
• Pay Type: Hourly
• Compensation: up to CAD 38.2 - hourly

The City of Campbell River is recruiting for a permanent, full-time Fire Dispatcher and creating an eligibility list for future opportunities.

Naturally, Campbell River– Located on Vancouver Island, the City of Campbell River offers a rare combination of a welcoming small-town feel with large-city amenities. We are a 45-minute drive from the winter and summer activities of Mount Washington, and just minutes from more than 100 km of all levels of mountain biking and hiking trails, plus easy access to the ocean, rivers and lakes for sports fishing, kayaking, paddle boarding and whale watching.

The role: Reporting to the Assistant Chief – Fire Dispatch & Emergency Program, the Fire Dispatcher is responsible for receiving and processing emergency and non-emergency calls by telephone, radio, fixed alarm, and 911 communications equipment, dispatching appropriate Fire Resources as outlined in Policies and Operational Guidelines. This position operates in a fast-paced, dynamic environment requiring rapid decision-making, strong and consistent situational awareness and attention to detail. The Fire Dispatcher monitors radio traffic, supports Incident Command, and coordinates with external agencies to ensure safe and effective emergency response operations.

What we offer: The starting rate of pay for this IAFF Local 1668 bargaining unit position is $38.20 per hour based on Appendix B of the Collective Agreement and includes a comprehensive benefits package.

What we offer: The starting rate of pay for this IAFF Local 1668 bargaining unit position is $38.20 per hour based on Appendix B of the Collective Agreement and includes a comprehensive benefits package.

Please review the following important information in the link below:

• Occupational First Aid Level 1 (St. John Ambulance or equivalent).
• Must possess and maintain a valid BC driver’s licence and produce and maintain a clean driver’s abstract, as per City policy.
• Legally entitled to work in Canada.
• Clear RCMP Criminal Record & Vulnerability Check
• Radio Operators Licence (Marine, Land or Aeronautical will be accepted).
• Normal Hearing - Current (within the past 3 months) satisfactory hearing audiometric test.
• Typing Test – provide a recent proctored, within the last 3 months, showing a final adjusted words per minutes of no less than 40

Preferred Experience

• Experience as an Emergency Service Dispatcher.
• Recognized training for Emergency Dispatchers (i.e. College/University Certificate).
• Fire or other Emergency Services training/experience.
• Office and clerical experience.
• Fluency in multiple languages.

Environment/Working Conditions

• Changing work schedule and varying days off should be expected.
• Frequent exposure to stressful situations over the telephone and radio systems.
• Multitasking with multiple inputs and frequent interruptions.
• Sitting for extended periods at a console.
• Fast-paced environment requiring sustained attention and the ability to manage high-volumes of information.
• NOTE For Permanent Relief Employees: MUST be available to report to work on short notice to work all shifts, including evenings, weekends, holidays, and overtime (scheduled and emergency) as required.

Shortlisted candidates will be required to complete in-house testing (please see the "Recruitment Information" link above for more details).

Posting Date:September 21, 2026

Closing Date and Time: October 5, 2026

Posting Number: 26-058-2