CLK 15R - Dispatch Lead

British Columbia Public Service Careers; Kamloops; On-site; CAD 63,000 - 71,000; Full time

Job summary

The Kamloops Fire Centre of the BC Public Service is seeking a Dispatch Lead to join the on-site team responsible for emergency wildfire response across British Columbia. You will supervise Dispatchers, deliver training, and ensure accurate, timely communications.

You will mentor staff during peak wildfire activity, coordinate with aircraft, operations, and fire centre teams, and help manage rapid decision making under pressure.

Qualifications

• Grade 12 education plus related training/experience.
• Minimum 2 years emergency response experience.
• Preference for supervisory or dispatch experience.
• Typing speed 50 words per minute or greater.

Responsibilities

• Supervise Dispatchers and deliver their training.
• Ensure effective execution of dispatch duties.
• Mentor Dispatchers during periods of increased wildfire activity.
• Manage emergency response for wildfire situations across British Columbia.

Skills

Supervisory experience

Dispatch experience

Typing speed 50 wpm

Microsoft Office skills

Records management

Flexibility with change

Emergency response experience

Education

Grade 12

Job description

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Posting Title

CLK 15R - Dispatch Lead

Position Classification

Union

GEU

Work Options

On-Site

Location

Salary Range

$62,609.62 - $70,814.71 annually

Close Date

9/30/2026

Job Type

Regular Full Time

Temporary End Date

Ministry/Organization

BC Public Service -> Ministry of Forests

Ministry Branch / Division

Job Summary

The Team

We are excited to welcome new members to the Kamloops Fire Centre Dispatch team, comprised of one dispatch supervisor, three dispatch leads, and twelve dispatchers. Our established team plays a vital role in ensuring the safety of our crews and aircraft by working closely with aircraft, personnel, operations staff, and fire centre teams. Our team is responsible for responding to fire reports and all communications within the Kamloops Fire Centre. We value a diverse and inclusive environment where attention to detail and the ability to thrive under pressure are appreciated, making a meaningful impact on our operations and the communities we serve.

The Role

As a Dispatch Lead at the Kamloops Fire Centre, you will play a vital role in managing emergency response for wildfire situations across British Columbia. Your responsibilities will include supervising Dispatchers, delivering their training, and ensuring the effective execution of dispatch duties. The position requires a solid foundation of knowledge and experience in dispatch operations. Furthermore, it necessitates the capability to work collaboratively and lead a team under pressure, as you will be responsible for mentoring and supervising Dispatchers during periods of increased wildfire activity. Join us to make a significant impact on community safety and contribute to our province’s commitment to wildfire management and emergency response, all while being part of a diverse and inclusive team.For more information watch this Dispatcher video.

Curious whether a career in wildfire dispatch is right for you? See the attached self‑assessment tool.

What to Expect

Training is intensive and requires rapid learning and retention of large volumes of information.

You will be expected to:

• Stay calm and focused in high-pressure, high-stakes situations.
• Adapt quickly to changing priorities and operational demands.
• Maintain accuracy and composure during emergencies.
• Work long stretches of time (up to 14 days) repeatedly, with minimal time off during peak wildfire season.
• Stay engaged and productive during slower periods, ready to respond immediately when activity increases.

Qualifications: Education and Experience Requirements

• Grade 12 and an equivalent combination of education, training and related experience, plus 2 years emergency response related experience.

Preference may be given to candidates who have one or more of the following:

• Supervisory experience
• Dispatch experience
• Can demonstrate an accurate typing speed of 50 words per minute or greater
• Experience working in a demanding environment with strict timelines
• Experience working in an office and team setting
• Experience in records management or filing
• Experience working with computers and digital systems
• Experience working with Microsoft Office suite
• To be flexible regarding ongoing changes in responsibilities, assignments and corporate structures.
• To keep current on emerging issues.
• To take in-house training and certification as required.
• To fly in aircraft (fixed wing and rotary) as required.
• To work extended hours, including weekends, and be on standby with limited notice in accordance with the preparedness plan.
• To travel and overnight in remote locations where accommodations may vary as required.
• To participate in Incident Command System positions as assigned.
• To work under adverse or stressful conditions, including smoke, extreme heat and mountainous terrain in remote and isolated conditions.

Currently there is 1 permanent, full-time opportunity available in Kamloops.

This position has full time on-site requirements.

An eligibility list may be established to fill future temporary and/or permanent vacancies.

A Criminal Record Check (CRC) will be required.

Employees of the BC Public Service must be located in BC at the time of employment.

Working for the BC Public Service:

The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

We are committed to ensuring that reasonable accommodations are available throughout the hiring process, including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process.

The Indigenous Applicant Advisory Service is available to Canadian Indigenous (First Nations [status or non-status], Métis, or Inuit) applicants. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.

The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer .