Fire/Rescue Dispatcher - (Internal/External- #26/113)

City of Prince George; Prince George; On-site; CAD 60,000 - 71,000; Full time

Benefits offered by this job

Competitive starting wage

Comprehensive benefits

Pension plan

Job summary

City of Prince George’s Fire Dispatch team is seeking dedicated individuals to manage 911 calls and dispatcher duties within a fast-paced public safety environment. You will receive, analyze, and prioritize calls, coordinating with first responders to ensure rapid and accurate responses.

This full-time role requires Grade 12, strong problem-solving, clear communication, and the ability to stay calm under pressure.

Qualifications

• Completion of Grade 12 or equivalent.
• Two years of related experience in public safety communications or dispatch preferred.
• Audiology exam in accordance with NENA Hearing Standards required.

Responsibilities

• Receive, analyze, and prioritize calls for service, including 911 emergency calls.
• Shift work is required and you will support both the public and first responders.

Skills

Problem-solving

Data management

Empathetic communication

Calm under pressure

Education

Grade 12 completion

Job description

Ready to Make a Difference? Join us for a Rewarding Career in Emergency Response!

About our community:

Boasting a high quality of life and standard of living, Prince George has all the amenities of a large city mixed with the friendliness and appeal of a smaller community. It is a regional centre for close to 326,000 people for shopping, education, health care, the arts, and sports. Prince George's central location in the province offers work/life balance with unparalleled access to four-season outdoor recreation activities that are complemented by a full range of urban amenities and a comprehensive transportation infrastructure that connects residents, businesses, resources, and agricultural products to markets around the world. And it is only a short drive to almost anywhere in Prince George – spend less time commuting and more time doing what matters most to you! Discover all these opportunities and more!

About our organization:

The City of Prince George is committed to ensuring a positive, well-balanced work environment for its employees. With opportunities for employee training, wellness programs and professional development the City of Prince George offers a safe and supportive workplace in which to serve our community.

About the opportunity:

Fire Dispatch is more than a job-it's a dynamic network of dedicated professionals who combine cutting-edge technology with quick thinking in a fast-paced environment. Every shift offers the chance to make a tangible difference, supporting both the public and first responders when it matters most. You will be responsible for receiving, analyzing, and prioritizing calls for service, including 911 emergency calls. Please note that shift work is required.

About your background:

Completion of Grade 12 and ideally two years of related experience in public safety communications or dispatch will help you succeed in this role. No prior experience in Emergency Services? No problem. Your transferable skills-such as critical problem-solving, accurate data management, and clear, empathetic communication-are highly valued here. We're seeking individuals who remain composed under pressure, communicate with clarity and compassion, and are driven by the desire to make an impact every single day. Successful completion of an audiology exam in accordance with NENA Hearing Standards for Public Safety Telecommunicators is required. A valid Class 5 BC Driver's License (or out of province equivalent) is required. The successful incumbent must also be able to obtain and maintain a clear Police Information Check for offenses related to the position.

Why you will love working for our Fire & Rescue Services team at the City of Prince George:

• Join a close-knit team that makes a difference every day.
• Enjoy a competitive starting wage of $5,870 per month plus a comprehensive benefit and pension package.

Please refer to the job description on our website for more details!

The City of Prince George thanks all those who apply, however only those selected for an interview will be contacted.