FIRE ALARM TECHNICIAN

Troy Life & Fire Safety Ltd.; Grimsby; On-site; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Company leased vehicle

Comprehensive benefits package

Job summary

Troy Life & Fire Safety Ltd. in Grimsby, Ontario, is seeking an experienced Fire Alarm Service Technician to join their team.

The role involves maintenance, inspections and repairs on fire alarm, fire extinguisher and emergency lighting systems, with responsibility for on-site service and customer satisfaction. The successful candidate will work in a fast-paced environment, adhere to safety codes, and contribute to service excellence.

Qualifications

• CFAA Certification is required for the role.
• 2+ years of experience with fire alarm systems.
• Two years of community college in electronics or equivalent training is preferred.

Responsibilities

• Perform maintenance, inspections and repairs on fire alarm and life safety systems.
• Complete work orders and document findings promptly.
• Perform on-call emergency service calls as needed.
• Serve as liaison between customer and Troy Life & Fire Safety Ltd.
• Adhere to ULC, CSA and Canadian Electrical codes relevant to the area.
• Maintain highest standards of system reliability and customer satisfaction.

Skills

Customer service

Organizational skills

Computer proficiency

Valid driver's license

Education

Electronics coursework

Job description

Location: Grimsby, Ontario Type: In the Office Our Grimsby, ON branch is currently looking for an experienced Fire Alarm Service Technician to join their team! As our Fire Alarm Service Representative, you will be required to perform duties of maintenance, inspections and repairs on fire alarm, fire extinguisher, emergency lighting systems and other life safety systems as required.

Troy Life & Fire Safety Ltd. is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada. As an Edwards Authorized National Partner, Troy is proudly Canadian. We are an employee-owned company with over 1300 people in 28 locations coast to coast. An entrepreneurial company with a legacy of success, we pride ourselves on having a team of industry leading talent and an exciting plan for the future.

Troy is a 2025 and 2026 winner of the Canada's Best Managed Companies program. This posting is for a current vacancy. Our hiring team is actively recruiting for this role and will look to onboard following the selection of the successful candidate.

Responsibilities

• The successful candidate will ensure that the highest standard of system reliability and client satisfaction are met
• Perform verifications on fire alarm systems
• Complete work orders and report in a timely fashion
• On-call for emergency service calls/work
• Act as liaison between customer & Troy
• Understand and practice applicable ULC, CSA and Canadian Electrical codes and standards which apply to their area

Qualifications

• CFAA Certification is required
• Two years of community college in electronics is desired, or equivalent training or work experience will be an asset
• Previous training/experience in fire alarm systems (2+ years)
• Proficient in the use of computers
• Must possess a valid driver’s license and have a clean driving record
• Exceptional customer service skills and organizational skills

Troy Life & Fire Safety Ltd.

• offers an excellent compensation package, including a company leased vehicle and a comprehensive benefits program.

Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

Accommodation for applicants with disabilities is available upon request throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005. Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.