Financial Solutions Advisor - Customer Sales & Credit

goeasy Ltd; Richmond Hill; Hybrid; CAD 26,000 - 28,000; Full time

Benefits offered by this job

RRSP match

Employee discounts

Virtual healthcare

Customizable benefits

Career training

Birthday off

Paid vacation

Job summary

goeasy Ltd is seeking a Financial Service Representative to engage customers in person, over the phone, and by email, helping them access credit solutions and build their financial futures.

In this role you will educate customers, drive cross-sales, and manage collections with a focus on accuracy and empathy within a fast-paced environment. Excellent communication and sales skills are essential.

Qualifications

• Experience in a customer-facing environment is preferred.
• Strong communication and sales orientation are essential.
• Able to pass background checks (criminal, employment, and credit).

Responsibilities

• Welcome and engage customers in person, over the phone, and by email.
• Demonstrate empathy and understand customer needs to suggest suitable products.
• Educate customers to improve credit and financial goals.
• Capitalize on cross-sales and add-on products.
• Manage collections activities for past-due accounts.
• Secure all information to fulfill customer applications with attention to detail.

Skills

Customer service

Communication skills

Sales skills

Objection handling

Background checks

Job description

goeasy Ltd is seeking a Financial Service Representative to engage customers in person, over the phone, and by email, helping them access credit solutions and build their financial futures.

In this role you will educate customers, drive cross-sales, and manage collections with a focus on accuracy and empathy within a fast-paced environment. Excellent communication and sales skills are essential.