Financial Services Manager

AWIN; Toronto; On-site; CAD 70,000 - 120,000; Full time

Benefits offered by this job

Excellent Group Benefits package

Group RRSP Contribution program

Work/life balance

Training and support programs

Boot and tool allowance

Tuition reimbursement program

Corporate support

Mentorship and development

Unlimited careers opportunities within

Job summary

Audi Downtown Toronto is seeking an experienced F&I Manager to build long-term customer relationships by offering finance and insurance solutions while ensuring compliance with applicable laws. You will collaborate with dealership teams to deliver an exceptional customer experience.

Key responsibilities include selling financing, service contracts, GAP and credit insurance, and maintaining up-to-date knowledge of lending options, incentives, and regulatory requirements.

Qualifications

• Bachelor’s degree in finance, business, or related field preferred.
• Proven automotive financing and insurance experience.
• Strong knowledge of financial products, lending practices and regulations.
• Excellent communication and interpersonal skills for relationship building.
• Proficient in dealership management software.

Responsibilities

• Sell financing, service contracts, GAP insurance, credit insurance, and other aftermarket products.
• Deliver exceptional customer service through dealership systems.
• Maintain up-to-date knowledge of financing options, leasing and incentives.
• Ensure compliance with provincial and national laws and dealership policies.
• Prepare accurate documentation for transactions and vehicle sales/leases.
• Maintain required reports and records for the dealership and suppliers.
• Establish relationships with financial institutions and vendors.
• Keep customers and teams informed on delivery progress.
• Resolve customer concerns professionally to uphold satisfaction.

Skills

Automotive financing

Sales & finance

Customer service

Communication

Dealership software

Education

Bachelor's degree

Job description

Audi Downtown Toronto is Hiring an F&I Manager!

How would you like to work with one of the most prestigious and well-respected automotive groups? Join Audi Downtown Toronto! We are part of a premier network of luxury automobile dealerships as well as 3 state of the art collision centres in the Greater Toronto Area. Our company values its customers and employees and is invested in principles for success. We value doing business with integrity and adhere to the highest ethical standards.

Role Overview

As an F&I Manager, you’ll build long-term customer relationships while offering finance and insurance solutions. You will ensure compliance with provincial and national laws and collaborate with dealership teams to deliver an exceptional customer experience.

Key Responsibilities

• Sell financing, service contracts, GAP insurance, credit insurance, and other aftermarket products.
• Deliver exceptional customer service through dealership systems and processes.
• Maintain up-to-date knowledge of manufacturer products, financing options, leasing, and incentives.
• Ensure compliance with [Province] and Canadian laws, as well as dealership policies.
• Prepare accurate, thorough documentation for all transactions and vehicle sales/leases.
• Maintain required reports and records for the dealership, manufacturer, and suppliers.
• Participate in training sessions to stay current on industry practices.
• Establish professional relationships with financial institutions and third-party vendors.
• Keep customers and teams informed on vehicle delivery progress.
• Resolve customer concerns professionally to uphold satisfaction.

Qualifications

• Bachelor’s degree in finance, business, or related field preferred.
• Proven experience in automotive financing and insurance, ideally within a dealership.
• Strong understanding of financial products, lending practices, and relevant regulations.
• Excellent communication and interpersonal skills for building lasting relationships.
• Proficient in dealership management software.
• Strong organizational skills and attention to detail.
• Ability to thrive in a fast-paced environment and meet performance targets.
• Valid driver’s license and clean driving record.
• Motor vehicle sales certification.

We offer competitive salaries and generous benefits!

• Excellent Group Benefits package
• Group RRSP Contribution program
• Work/life balance
• Training and support programs
• Boot and tool allowance
• Tuition reimbursement program
• Corporate support
• Mentorship and development
• Unlimited careers opportunities within our automotive group

We thank all applicants for their response; however, only those considered for an interview will be contacted.

Audi Downtown Toronto is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during any stage of the recruitment process, please indicate this in your cover letter (or email).