Financial Services Manager

MERCEDES-BENZ MARKHAM; Markham; On-site; CAD 85,000 - 120,000; Full time

Benefits offered by this job

Group Benefits

RRSP Program

Work-life balance

Training programs

Tool allowance

Corporate support

Mentorship

Career opportunities

Job summary

Mercedes-Benz Markham is seeking an F&I Manager to build long-term customer relationships while offering finance and insurance solutions. You will ensure compliance with provincial and national laws and collaborate with dealership teams to deliver an exceptional customer experience.

The role requires automotive financing expertise, strong product knowledge, and excellent communication. You will lead with integrity, manage reports, and foster relationships with lenders and vendors to support

Qualifications

• Bachelor's degree in finance or business preferred.
• Experience in automotive financing and insurance.
• Knowledge of lending practices and relevant regulations.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to thrive in a fast-paced environment and meet targets.
• Valid driver’s license and clean driving record.
• Motor vehicle sales certification.

Responsibilities

• Sell financing, service contracts, GAP insurance, credit insurance, and other aftermarket products.
• Deliver exceptional customer service through dealership systems and processes.
• Maintain up-to-date knowledge of financing options, leasing, and incentives.
• Ensure compliance with Ontario and Canadian laws and dealership policies.
• Prepare accurate documentation for all transactions and vehicle sales/leases.
• Maintain required reports and records for the dealership and suppliers.
• Participate in training sessions to stay current on industry practices.
• Establish relationships with financial institutions and third-party vendors.
• Keep customers and teams informed on vehicle delivery progress.
• Resolve customer concerns professionally to uphold satisfaction.

Skills

Excellent communication

Interpersonal skills

Strong organizational skills

Ability to thrive in fast-paced env

Attention to detail

Education

Bachelor’s degree in finance or business

Job description

Mercedes-Benz Markham is Hiring for an F&I Manager!

How would you like to work with one of the most prestigious and well-respected automotive groups? Join Mercedes-Benz Markham! We are part of a premier network of luxury automobile dealerships as well as 3 state of the art collision centres in the Greater Toronto Area. Our company values its customers and employees and is invested in principles for success. We value doing business with integrity and adhere to the highest ethical standards.

Role Overview

As an F&I Manager, you’ll build long-term customer relationships while offering finance and insurance solutions. You will ensure compliance with provincial and national laws and collaborate with dealership teams to deliver an exceptional customer experience.

Key Responsibilities

• Sell financing, service contracts, GAP insurance, credit insurance, and other aftermarket products.
• Deliver exceptional customer service through dealership systems and processes.
• Maintain up-to-date knowledge of manufacturer products, financing options, leasing, and incentives.
• Ensure compliance with Ontario and Canadian laws, as well as dealership policies.
• Prepare accurate, thorough documentation for all transactions and vehicle sales/leases.
• Maintain required reports and records for the dealership, manufacturer, and suppliers.
• Participate in training sessions to stay current on industry practices.
• Establish professional relationships with financial institutions and third-party vendors.
• Keep customers and teams informed on vehicle delivery progress.
• Resolve customer concerns professionally to uphold satisfaction.

Qualifications

• Bachelor’s degree in finance, business, or related field preferred.
• Proven experience in automotive financing and insurance, ideally within a dealership.
• Strong understanding of financial products, lending practices, and relevant regulations.
• Excellent communication and interpersonal skills for building lasting relationships.
• Strong organizational skills and attention to detail.
• Ability to thrive in a fast-paced environment and meet performance targets.
• Valid driver’s license and clean driving record.
• Motor vehicle sales certification.

We offer competitive salaries and generous benefits!

• Excellent Group Benefits package
• Group RRSP Contribution program
• Work/life balance
• Training and support programs
• Boot and tool allowance
• Corporate support
• Mentorship and development
• Unlimited careers opportunities within our automotive group

We thank all applicants for their response; however, only those considered for an interview will be contacted.

Mercedes-Benz Markham is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during any stage of the recruitment process, please indicate this in your cover letter (or email).

AIStatement: Thisjob posting may involve the use of Artificial Intelligence (AI) or automatedtools to assist in screening or assessing applications. These Tools do not makefinal decisions.

Allapplicant information and results are reviewed by human employees before anyselection decisions are made.