Financial Services Associate - OpenRoad Honda Burnaby

OpenRoad Auto Group Limited; Burnaby; On-site; CAD 50,000 - 70,000; Full time

Benefits offered by this job

Discounted vehicle purchasing program

RRSP matching

Referral bonuses

Job summary

OpenRoad Auto Group Limited in Burnaby, BC, is seeking a Financial Services Associate in our Sales department. In this full-time role you will facilitate vehicle financing, prep paperwork, and deliver exceptional guest service to customers choosing OpenRoad Honda Burnaby.

The position offers a compensation range of $50,000–$70,000 with opportunity for earning. We value teamwork, continuous improvement, and a customer-focused culture across Canada’s leading automotive retailer.

Qualifications

• Experience in auto finance or consumer lending.
• Strong communication and interpersonal skills.
• Ability to manage multiple tasks and timelines.

Responsibilities

• Complete all vehicle financing documentation for sold vehicles.
• Maintain internal and supplier reports.
• Coordinate vehicle financing and delivery paperwork with customers and staff.
• Provide excellent customer service to guests and respond to inquiries.
• Follow safety policies and report incidents as required.

Skills

Financial services

Customer service

Sales support

Documentation

Tools

Financing software

Job description

DRIVING POSSIBILITIES.

Position: Financial Services Associate

Status: Sales-Full-Time

Dealership: OpenRoad Honda Burnaby

Department: Sales

Compensation: $50,000 - $70,000

We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest-growing automotive retail groups in the country (representing23 brands across 44 locations) with a shared vision to become the national automotive leader in customer experience. As one of “Canada’s Best Employers” and “Best Managed Companies”, we are looking for team players who are excited to continually learn, work hard, and take ownership of their role.

Our size doesn't define us, our people do. No one is just a number here, everyone matters, and our culture is the foundation of our success.

A Career at OpenRoad Means You’ll Enjoy:

• • Opportunity to work with a variety of OEM Brands including Acura, Audi, BMW, Buick, Cadillac, Chevrolet, Chrysler, Dodge, GMC, Honda, Jaguar, Jeep, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Ram, Rolls-Royce, Subaru, Toyota, Volkswagen
  • Exclusive perks and benefits, including a Discounted Vehicle Purchasing Program, RRSP matching, and referral bonuses
  • Comprehensive extended health and dental plan (applicable for full-time positions only)
  • Strong focus on training, development, and internal promotion opportunities
  • Be part of collaborative, friendly, and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment
  • Be part of a culture that celebrates you through employee recognition programs and engagement events

ROLE & RESPONSIBILITIES:

• Completing all documentations for sold vehicles in the dealership.
• Maintaining and completing internal and supplier reports.
• Coordinating sold vehicle preparation including accessories, chemical packages, and deliver clean ups.
• Ensuring vehicle deliveries are scheduled in a prompt and timely manner.
• Provide excellent customer service to all guests.
• Responding to guest and client inquiries in person and on the telephone.
• Finalizing all sold vehicle documentation.
• Must follow Company safety policies and practices, and immediately, report any and all accidents to General Manager.
• This position will be expected to perform other duties as assigned by management.
• OpenRoad reserves the right to modify this job description as business needs require.
  

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• Well organized and possess strong time management skills.
• Ability to work cooperatively with all levels of the organization.
• Excellent communication and interpersonal skills, and to be able to build relationships.
• Highly self-motivated and have the ability to learn quickly and be open to challenges.
• Strong financial skills and business networks.
• Ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions.
• Ability to make sound decisions in a manner consistent with the essential job functions.
  

We are an equal opportunity employer that values diversity, inclusion, and respect in the workplace. We are committed to creating opportunities for our associates to learn, advance their careers, and reach their full potential.

Grow Your Career at OpenRoad!

We thank all applicants for their interest; however, only those selected for an interview will be contacted.