Sales Manager - OpenRoad Honda

orag; Brampton; On-site; CAD 70,000 - 100,000; Full time

Benefits offered by this job

Discounted vehicle purchasing program

RRSP matching

Referral bonuses

Extended health and dental (FT)

Job summary

OpenRoad Honda in Brampton, Ontario is seeking a Sales Manager to assist the General Sales Manager in planning, organizing, and directing the sales team. This role emphasizes driving vehicle sales, maintaining excellent customer satisfaction, and upholding dealership policies.

You will lead and train the sales staff, collaborate with department managers, set monthly targets, monitor outcomes, and ensure a smooth delivery process.

Qualifications

• Current OMVIC license is required.
• Ontario driver’s license with a clean record.
• Proven leadership and team management abilities.
• Strong communication and customer service orientation.
• Experience using CRM systems to manage sales processes.

Responsibilities

• Assist the General Sales Manager in planning and organizing the sales department.
• Set monthly sales objectives and monitor performance.
• Maintain high customer satisfaction through effective follow-up and service.
• Provide guidance and training to sales staff and set short/long-term goals.
• Negotiate sales, close deals when needed, and maintain product knowledge.
• Ensure adherence to dealership policies and proper delivery procedures.
• Collaborate with other departments to ensure smooth communications.
• Attend department meetings and follow safety policies.

Skills

OMVIC license

Ontario driver’s license

Leadership skills

Customer-focused

Effective communicator

CRM experience

Tools

CRM software

Job description

DRIVING POSSIBILITIES

Position: Sales Manager

Employment Status: Full-Time

Dealership: OpenRoad Honda

Department: Sales

We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest growing automotive retail groups in the country (representing 23 brands across 44 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their role.

Our size doesn't define us, our people do. No one is just a number here, everyone matters, and our culture is the foundation of our success.

A Career at OpenRoad Means You’ll Enjoy:

• Opportunity to work with a variety of OEM Brands including Acura, Audi, BMW, Buick, Cadillac, Chevrolet, Chrysler, Dodge, GMC, Honda, Jaguar, Jeep, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Ram, Rolls-Royce, Subaru, Toyota, Volkswagen
• Exclusive perks and benefits, including a Discounted Vehicle Purchasing Program, RRSP matching, and referral bonuses
• Comprehensive extended health and dental plan (applicable for full-time positions only)
• Strong focus on training, development, and internal promotion opportunities
• Be part of collaborative, friendly, and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment
• Be part of a culture that celebrates you through employee recognition programs and engagement events

SUMMARY:

The purpose of this position is to assist the General Sales Manager in planning, organizing, and controlling the activities of the sales department and measuring the performance of the sales department employees.

ROLE & RESPONSIBILITIES:

• Work with all department Managers to assure that clear communications between Sales department and other departments are maintained.
• Maintain a clear and thorough understanding of the policies and procedures of the dealership at all times.
• Establish and meet monthly sales objectives.
• Ensure that proper follow-up procedures are being used and maintained.
• Maintain standards for the delivery of vehicles to customers and ensure that the maximum level of customer satisfaction is maintained at all times.
• Provide guidance to all sales team members in establishing and reaching short and long-term sales goals.
• Assist in providing ongoing training for sales associates and recommend plans for improvement for sales staff performance.
• Work closely with sales staff in negotiating a sale and close if necessary.
• Maintain a high level of product knowledge; participate in any and all product training available.
• Be thoroughly familiar with current and new products, including features, specifications, prices, colours, options, and standard equipment.
• Follow all dealership processes and procedures to ensure an excellent Customer Satisfaction Index rating on the sales, delivery and follow up.
• Attend department meetings as required.
• Must follow Company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor.
• This position will be expected to perform other duties as assigned by management.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• Good interpersonal, organizational, and communicational skills.
• The ability to work effectively with all levels of the organization.
• A Current OMVIC License.
• A valid Ontario Driver’s License with a good driving record.
• Strong leadership skills.
• Ability to maintain records and prepare reports using a computerized system.
• Ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions.
• Ability to make sound decisions in a manner consistent with the essential job functions.

We are an equal opportunity employer that values diversity, inclusion, and respect in the workplace. We are committed to creating opportunities for our associates to learn, advance their careers, and reach their full potential.

Grow Your Career at OpenRoad!

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

This job posting is for an existing position within our organization, and we are actively seeking qualified candidates to fill this role. We prioritize transparency in our hiring practices and strive to provide applicants with clarity regarding each opportunity’s nature and purpose.

OpenRoad Auto is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Accommodations are available on request for candidates taking part in all aspects of the selection process.