Financial Services Advisor — Credit Builder & Customer Care

goeasy Ltd; New Glasgow; On-site; CAD 51,577,000 - 53,010,000; Full time

Benefits offered by this job

RRSP match

Employee Share Purchase Plan

Healthcare access 24/7

Personalized benefits package

Birthday off

Job summary

goeasy Ltd. is hiring a Financial Service Representative in Canada, focused on building relationships with customers in person, by phone, and via email. You will assess needs, match products, and drive cross-sales while supporting credit-building goals.

The role emphasizes compassionate customer care, strong negotiation skills, and excellent communication. Eligibility to work in Canada full-time is required; sponsorship is not provided.

Qualifications

• Excellent communicator who is people- and results-oriented, aiming to drive sales and satisfaction.
• Experience in a customer-facing environment and comfortable interacting with customers over the phone.
• Strong objection handling and negotiation skills.
• Financially motivated sales professionals who thrive in fast-paced, competitive settings.
• Able to pass background checks (criminal, employment, and credit).
• Must be legally eligible to work in Canada on a full-time basis; sponsorship not available.

Responsibilities

• Welcome and engage customers in person, over the phone, and by email.
• Educate and empower customers to achieve financial goals and match them to suitable products.
• Capitalize on financial cross-sales and add-on products.
• Manage collections activities for past-due accounts.
• Secure all required information to fulfill customer applications with strong attention to detail.

Skills

Excellent communicator

Customer-facing experience

Objection handling

Sales-oriented

Background checks pass

Work eligibility in Canada

Job description

goeasy Ltd. is hiring a Financial Service Representative in Canada, focused on building relationships with customers in person, by phone, and via email. You will assess needs, match products, and drive cross-sales while supporting credit-building goals.

The role emphasizes compassionate customer care, strong negotiation skills, and excellent communication. Eligibility to work in Canada full-time is required; sponsorship is not provided.