Financial Service Representative

goeasy Ltd; Ontario; On-site; CAD 40,000 - 60,000; Full time

Job summary

Join goeasy Ltd as a Financial Service Representative and be part of a leading non-prime lender in Canada. You will help customers achieve their financial goals while managing accounts and generating sales. Comprehensive training is provided, making this a great opportunity for those looking to start a career in finance.

Benefits

Monthly, quarterly, and semi-annual incentive plans

Extended healthcare coverage

5 personal days and paid birthday off

Employee discounts on furniture and electronics

Tuition Assistance Program

Qualifications

• Experience in a customer-facing environment is preferred.
• Excellent communication skills and results-oriented.

Responsibilities

• Build superior customer sales experiences through various channels.
• Manage collections activities for past-due financial accounts.
• Educate customers on financial products to help them achieve their goals.

Skills

Communication

Sales

Customer Service

Job description

If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team.

easyfinancial is one of Canada’s leading non-prime lenders. We pride ourselves on helping everyday Canadians achieve their personal and financial goals through secured and unsecured loans up to $100,000, even when everyone else says no.

As a Financial Service Representative, you’ll be responsible for generating sales and managing overdue accounts through direct engagement with customers, helping them build their credit through monthly payments.

No experience, but looking for a career opportunity? We offer comprehensive training programs to equip you with the necessary skills for success.

What’s in it for you:

Benefits and Perks package which goes beyond your base salary:

• Financial
  • Monthly, quarterly, and semi-annual incentive plans
  • RRSP and Employee Share Purchase Plan matching
• Health & Lifestyle
  • Extended healthcare coverage, including Mental Health and on-demand virtual healthcare
  • 5 personal days, company-paid volunteer days, Sundays off, and paid birthday off in addition to paid vacation days
• Perks
  • Perkopolis employee discount program
  • REMIC Licensing available
  • Employee discounts on furniture, electronics, and appliances
  • easyloans employees have access to loans at lower interest rates
  • Tuition Assistance Program
• Recognition
  • Opportunities for monthly, quarterly, and semi-annual awards
  • Leadership development programs – over 70% internal promotion rate!

What you will do:

• Build superior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email
• Demonstrate compassion and empathy for our customers by understanding their situation and needs, and matching them to suitable financial products
• Educate and empower customers to achieve their financial goals through building their credit
• Capitalize on financial cross-sales and add-on products
• Communicate the terms and conditions of our financial products
• Review and evaluate prospective loans through financial analysis and risk assessments
• Manage collections activities for all past-due financial accounts
• Secure all required information to process customer applications with attention to detail

Who you are as the successful candidate:

• Excellent communicator who is people- and results-oriented, driven to increase sales and customer satisfaction
• Compassionate, operating with integrity on every sale – caring deeply for our customers!
• You have some experience in a customer-facing environment
• Able to pass background checks (criminal, employment, and credit)

Why should you work for goeasy?

To learn more about our phenomenal culture, check out the video below or visit http://goeasy.com/careers/

At goeasy, we believe that bringing your best self to work every day makes us better. We are committed to cultivating a work culture where everyone feels seen and heard, and where employees can fulfill their potential. As an equal opportunity employer, we provide accommodations upon request throughout the recruitment process, in accordance with legislative requirements across Canada. Please let us know if you require an accommodation during any stage of the recruitment process, and we will work with you to meet your needs.