Financial Service Representative

easyfinancial; Barrie; On-site; CAD 40,000 - 55,000; Full time

Job summary

easyfinancial, a leading non-prime lender in Canada, seeks a Financial Service Representative to enhance customer experiences and manage accounts. The role offers comprehensive training, a supportive culture, and a robust benefits package, including incentive plans and health coverage.

Benefits

Monthly, quarterly, and semi-annual incentive plans

RRSP and Employee Share Purchase Plan matching

Health & Lifestyle benefits

Extended healthcare coverage

5 personal days and company-paid volunteer days

Tuition Assistance Program

Employee discounts on furniture, electronics, and appliances

Qualifications

• Excellent communicator, people and results-oriented.
• Compassionate and operate with integrity.
• Some experience in a customer-facing environment preferred.

Responsibilities

• Build superior customer sales experiences.
• Educate and empower customers to achieve financial goals.
• Manage collections activities for past due financial accounts.

Skills

Communication

Customer service

Sales

Job description

If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team.

easyfinancial is one of Canada’s leading non-prime lenders, and we pride ourselves on helping everyday Canadians achieve their personal and financial goals through secured and unsecured loans up to $100,000, even when everyone else says no.

Position: Financial Service Representative

You’ll be responsible for generating sales and managing overdue accounts through direct engagement with customers, helping them build their credit through monthly payments.

No experience? Looking for a career opportunity? We offer comprehensive training programs to equip you with the tools needed for success.

What’s in it for you:

• Benefits and Perks package which goes beyond your base salary:
• Monthly, quarterly, and semi-annual incentive plans
• RRSP and Employee Share Purchase Plan matching
• Health & Lifestyle benefits
• Extended healthcare coverage, including Mental Health and on-demand virtual healthcare
• 5 personal days, company-paid volunteer days, Sundays off, and a paid birthday off in addition to paid vacation days
• Perkopolis employee discount program
• REMIC Licensing available
• Employee discounts on furniture, electronics, and appliances
• easyloans – access to loans at lower interest rates
• Tuition Assistance Program
• Recognition programs with monthly, quarterly, and semi-annual awards

Key Responsibilities:

• Build superior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email
• Demonstrate compassion and empathy for our customers by understanding their situation and needs, and matching them to suitable financial products
• Educate and empower customers to achieve their financial goals through credit building
• Capitalize on financial cross-sales and add-on products
• Communicate the terms and conditions of our financial products effectively
• Review and evaluate prospective loans through financial analysis and risk assessments
• Manage collections activities for all past due financial accounts
• Secure all required information to process customer applications with strong attention to detail

Ideal Candidate Profile:

• Excellent communicator, people and results-oriented, with a drive to increase sales and customer satisfaction
• Compassionate and operate with integrity on every sale – caring deeply for our customers!
• Some experience in a customer-facing environment preferred
• Able to pass background checks (criminal, employment, and credit)

Why work for goeasy?

Learn more about our vibrant culture by visiting our careers page at goeasy.com/careers.

At goeasy, we believe that bringing your best self to work every day is key to our success. We are committed to cultivating a work culture where everyone feels seen and heard, and where every employee can fulfill their potential. As an equal opportunity employer, we provide accommodations for applicants upon request at any stage of the recruitment process, in accordance with all legislative requirements across Canada. Please let us know if you require an accommodation during any part of the recruitment process, and we will work with you to meet your needs.