Financial Service Representative

goeasy; Lindsay; On-site; CAD 40,000 - 60,000; Full time

Job summary

Join goeasy, one of Canada's fastest-growing companies, as a Financial Service Representative. You'll engage with customers to help them achieve their financial goals, manage overdue accounts, and build their credit. Comprehensive training is provided, along with a strong benefits package including financial incentives and health coverage.

Benefits

Monthly, quarterly, and semi-annual incentive plans

Extended healthcare coverage

5 personal days and company-paid volunteer days

Tuition Assistance Program

Employee discounts on furniture, electronics, and appliances

Qualifications

• Excellent communicator, people-oriented, driven to increase sales.
• Some experience in a customer-facing environment.
• Able to pass background checks (criminal, employment, and credit).

Responsibilities

• Build superior customer sales experiences through engagement.
• Educate customers on financial products and empower them.
• Manage collections activities for past-due accounts.

Skills

Communication

Customer Satisfaction

Sales

Job description

If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team.

easyfinancial is one of Canada’s leading non-prime lenders, and we pride ourselves on helping everyday Canadians achieve their personal and financial goals through secured and unsecured loans up to $100,000, even when others say no.

As a Financial Service Representative, you’ll be responsible for generating sales and managing overdue accounts through direct engagement with customers, helping them build their credit through monthly payments.

No experience? Looking for a career opportunity? We offer comprehensive training programs to equip you with the tools needed for success.

What’s in it for you:

Benefits and Perks package which goes beyond your base salary:

• Financial
  • Monthly, quarterly, and semi-annual incentive plans
  • RRSP and Employee Share Purchase Plan matching
• Health & Lifestyle
  • Extended healthcare coverage, including Mental Health and on-demand virtual healthcare
  • 5 personal days, company-paid volunteer days, Sundays off, and paid birthday off in addition to paid vacation days
• Perks
  • Perkopolis employee discount program
  • REMIC Licensing available
  • Employee discounts on furniture, electronics, and appliances
  • easyloans – access to loans at lower interest rates
  • Tuition Assistance Program
• Recognition
  • Opportunities for monthly, quarterly, and semi-annual awards
  • Leadership development programs – over 70% internal promotion rate!

What you will do:

• Build superior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email
• Demonstrate compassion and empathy for our customers by understanding their situation and needs, and matching them to suitable financial products
• Educate and empower customers to achieve their financial goals through building their credit
• Capitalize on financial cross-sales and add-on products
• Communicate the terms and conditions of our financial products
• Review and evaluate prospective loans through financial analysis and risk assessments
• Manage collections activities for all past-due financial accounts
• Secure all required information to fulfill customer applications with strong attention to detail

Who you are as the successful candidate:

• Excellent communicator, people and results-oriented, driven to increase sales and customer satisfaction
• Compassionate with integrity in every sale – caring deeply for our customers!
• Some experience in a customer-facing environment
• Able to pass background checks (criminal, employment, and credit)

Why should you work for goeasy?

To learn more about our phenomenal culture, check out the video below or go to http://goeasy.com/careers/

At goeasy, we believe that only when people bring their best selves to work can we be the best. We are committed to cultivating a work culture where everyone feels seen and heard, and where every employee can fulfill their potential. As an equal opportunity employer, we provide accommodations for applicants upon request at any stage of the recruitment process, in accordance with Canadian legislation. Please let us know if you require an accommodation during any part of the process, and we will work with you to meet your needs.