Financial Service Representative

goeasy Ltd; Brantford; On-site; CAD 40,000 - 60,000; Full time

Job summary

Join a leading non-prime lender as a Financial Service Representative at a fast-growing company. You'll engage with customers to help them achieve their financial goals while enjoying comprehensive training and a robust benefits package. Opportunities for growth and recognition abound in a supportive environment.

Benefits

Extended healthcare coverage

Employee Share Purchase Plan matching

Tuition Assistance Program

Employee discounts on furniture and electronics

Monthly and quarterly incentive plans

Qualifications

• Experience in a customer-facing environment.
• Excellent communicator, driven to increase sales.

Responsibilities

• Build superior customer sales experiences.
• Manage collections activities for all past-due financial accounts.
• Educate customers on financial goals.

Skills

Communication

Sales

Customer Satisfaction

Job description

If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team.

easyfinancial is one of Canada’s leading non-prime lenders. We pride ourselves on helping everyday Canadians achieve their personal and financial goals through secured and unsecured loans up to $100,000, even when everyone else says no.

As a Financial Service Representative, you’ll be responsible for generating sales and managing overdue accounts through direct engagement with customers, helping them build their credit through monthly payments.

No experience, but looking for a career opportunity? We offer comprehensive training programs to equip you with the tools needed for success.

What’s in it for you:

Benefits and Perks package which goes beyond your base salary:

• Financial
  • Monthly, quarterly, and semi-annual incentive plans
  • RRSP and Employee Share Purchase Plan matching
• Health & Lifestyle
  • Extended healthcare coverage, including Mental Health and on-demand virtual healthcare
  • 5 personal days, company-paid volunteer days, Sundays off + paid birthday off, in addition to paid vacation days
• Perks
  • Perkopolis employee discount program
  • REMIC licensing available
  • Employee discounts on furniture, electronics, and appliances
  • easyloans employees have access to loans at lower interest rates
  • Tuition Assistance Program
• Recognition
  • Opportunities for monthly, quarterly, and semi-annual awards
  • Leadership development programs – over 70% internal promotion rate!

What you will do:

• Build superior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email
• Demonstrate compassion and empathy for our customers by understanding their situation and needs, and matching them to a suitable financial product
• Educate and empower customers to achieve their financial goals through building their credit
• Capitalize on financial cross-sales and add-on products
• Communicate the terms and conditions of our financial products
• Review and evaluate prospective loans through financial analysis and risk assessments
• Manage collections activities for all past-due financial accounts
• Secure all required information to fulfill customer applications with strong attention to detail

Who you are as the successful candidate:

• Excellent communicator who is people and results-oriented, driven to increase sales and customer satisfaction
• Compassionate, operating with integrity on every sale – caring deeply for our customers!
• You have some experience in a customer-facing environment
• Able to pass background checks (criminal, employment, and credit)

Why should you work for goeasy?

Learn more about our phenomenal culture by watching the video below or visiting http://goeasy.com/careers/.

At goeasy, we believe that people perform their best when they can bring their authentic selves to work. We are committed to cultivating a work environment where everyone feels seen and heard, and where employees can reach their full potential. As an equal opportunity employer, we provide accommodations for applicants upon request at any stage of the recruitment process, in accordance with legislative requirements across Canada. Please let us know if you require an accommodation during any part of the process, and we will work with you to meet your needs.