Financial Service Rep — Credit Solutions & Growth

Goeasy; Saint John; On-site; CAD 25,000 - 26,000; Full time

Benefits offered by this job

RRSP match

Employee discounts

Virtual healthcare 24/7

Customizable benefits package

Internal training programs

Birthday off paid

Job summary

goeasy is seeking a Financial Service Representative to join our team in Canada. Build relationships with customers in person, over phone and by email, helping them access our financial products and services while delivering outstanding service.

You will work in a fast-paced environment, handle inquiries, perform credit checks, and support customers through the application process, with emphasis on accuracy, empathy, and compliance.

Qualifications

• Excellent communicator who is people and results-oriented, looking to drive sales and increase customer satisfaction.
• Experience in a customer-facing environment and comfortable interacting with customers over the phone.
• Strong objection handling and negotiation skills.
• Financially motivated sales representatives who thrive in fast-paced and competitive environments.
• Able to pass background checks (criminal, employment, and credit).
• Must be legally eligible to work in Canada on a full-time basis at the time of application; we are not able to provide sponsorship.

Responsibilities

• Build strong relationships by welcoming and engaging customers in person, over the phone, and by email.
• Demonstrate compassion and empathy for our customers by understanding their situation and needs and matching them to a suitable financial product.
• Educate and empower customers to achieve their financial goals through building their credit.
• Capitalize on financial cross-sales and add-on products.
• Manage collections activities for all past due financial accounts.
• Secure all required information to fulfill customer applications for products and services with strong attention to detail.

Skills

People skills

Sales orientation

Phone etiquette

Negotiation

Work eligibility Canada

Background checks

Job description

goeasy is seeking a Financial Service Representative to join our team in Canada. Build relationships with customers in person, over phone and by email, helping them access our financial products and services while delivering outstanding service.

You will work in a fast-paced environment, handle inquiries, perform credit checks, and support customers through the application process, with emphasis on accuracy, empathy, and compliance.