Financial Aid and Awards Officer (Internal/External)

Cambrian College; Greater Sudbury; Sur place; CAD 55 000 - 75 000; Plein temps

Résumé du poste

Cambrian College’s Registrar’s Office is seeking a full-time Financial Aid and Awards Officer to manage OSAP applications, student funding records, and awards programs in a busy college setting.

You will coordinate with the Ministry, process tuition refunds, and ensure compliance with funding rules. Strong communication, teamwork, and customer service are essential for success.

Qualifications

• Three-year postsecondary diploma, degree, or equivalent (WES/ICAS if degrees/diplomas are from a non-Canadian university).
• Proficiency in Word, Excel, and Outlook.
• Ability to balance multiple tasks with interruptions.
• Strong communication, judgment, and problem-solving skills.
• Excellent interpersonal and customer service skills.
• Team-oriented and collaborative work approach.

Responsabilités

• Build and maintain accurate student funding records with the College and Ministry, coordinating funding details across systems.
• Receive, review, and process OSAP applications, ensuring accuracy and completeness.
• Confirm enrolment and Ministry reporting; support OSAP compliance and audits.
• Update records related to continuation of interest-free status.
• Process tuition refunds and repayments; coordinate return of funds to OSAP as needed.
• Maintain accounts receivable with Finance Office and Ministry, including overpayments recovery.
• Coordinate and support the College’s financial aid, OSAP, bursary, and scholarship processes, including SAG and BSWD.
• Prepare letters and funding communications for sponsors (WSIB, Better Jobs Ontario, ODSP, First Nations sponsors).
• Respond to inquiries about financial aid, awards, sponsorships, and related questions via email, phone, virtual meetings, and in person.
• Coordinate and administer student awards, scholarships, and bursaries; manage funds, budgets, eligibility, and audits.

Connaissances

MS Word

MS Excel

MS Outlook

Multitasking

Communication

Interpersonal skills

Team player

Customer service

Formation

Postsecondary diploma or degree

Outils

Ellucian Banner

Description du poste

Cambrian College’s Registrar’s Office requires a full-time Financial Aid and Awards Officer.

Note: Internal candidates, as defined by the Full-Time Support Staff Collective Agreement, will be given first consideration.

• Build and maintain accurate student funding records at the College and with the Ministry, coordinating funding details across systems so that students and sponsors have the information they need to proceed.
• Receive, review, process, and approve OSAP applications, ensuring they are accurate and complete.
• Complete confirmation of enrolment and Ministry reporting, and support OSAP institutional compliance and audit requirements.
• Update and maintain records related to continuation of interest-free status.
• Process tuition refunds and repayments for funded students, and coordinate the return of funds to OSAP where required.
• Maintain an accounts receivable process with the College’s Finance Office and the Ministry, including billing and collecting funds from students who have received OSAP overpayment.
• Coordinate and support the College’s financial aid, OSAP, bursary, and scholarship processes, including the Student Access Guarantee (SAG) and the Bursary for Students with Disabilities (BSWD).
• Prepare letters, quotes, and other funding-related communications for sponsors, including WSIB, Better Jobs Ontario, ODSP, and First Nations and Indigenous education sponsors.
• Respond to inquiries by email, phone, virtual meeting, and in-person about financial aid, awards, sponsorships, and other financial and funding questions.
• Coordinate and administer the College’s student awards, scholarships, and bursary programs. This includes creating and maintaining award funds, system controls, budgets, and fund properties; tracking eligibility requirements, committee selections, award processes, and distribution; and auditing award and system setups, making recommendations as needed.
• Act as the main point of contact for the College’s Hardship Bursary Program, receiving, reviewing, and deciding on applications for related funding.
• Represent the College and/or the Registrar’s Office at College events such as open houses and orientation.

Required

• A three-year postsecondary diploma, degree, or equivalent.(A copy of educational documents must be submitted with application *** education completed outside of Canada, applicants are required to submit a WES or ICAS with their application)
• Intermediate or higher proficiency in Microsoft Word, Excel, and Outlook.
• The ability to balance multiple tasks with frequent interruptions.
• Effective communication, judgment, and problem-solving skills.
• Excellent interpersonal and customer service skills.
• A commitment to working in a team environment.

Asset/Preferred

• Experience in a postsecondary setting.
• Experience with OSAP policies, processes, and systems.
• Experience administering scholarships, bursaries, or awards, including selection processes.
• Experience administering third-party student sponsorships.
• Experience with Ellucian Banner or another Student Information System.
• Experience with financial reconciliation, fund tracking, and audit preparation.
• Experience advising students or clients on sensitive financial matters.
• Knowledge of FIPPA, and experience handling confidential personal information.

To be considered, candidates must provide the following as an attachment:

• Educational documents
  • WES/ICAS Equivalence if degrees/diplomas are from a Non-Canadian University