Finance Officer - Accounts Receivable

Civic Recruitment Limited; Sutton No. 103; On-site; CAD 60,000 - 68,000; Full time

Job summary

Civic Recruitment Limited is seeking a Finance Officer – Accounts Receivable to manage and monitor accounts for Adult Social Care service users, ensuring accurate invoicing, timely collection, and high-quality customer service. You will work with service users, families, and internal teams to maximise income and maintain compliant records.

The role requires experience in accounts receivable, strong numeracy and reconciliation skills, and proficiency with Excel and finance systems.

Qualifications

• Experience in accounts receivable, income collection, finance, or debt recovery.
• Knowledge of financial administration processes and accounts receivable procedures.
• Experience managing customer accounts and resolving payment-related queries.
• Strong numerical, analytical, and reconciliation skills.
• Ability to maintain accurate financial records and process financial transactions.

Responsibilities

• Monitor and manage accounts receivable balances relating to Adult Social Care service users.
• Ensure invoices, charges, and account adjustments are processed accurately and in accordance with council policies and procedures.
• Pursue outstanding debts and overdue payments through appropriate collection processes.
• Maintain accurate financial records and account information within financial management systems.
• Investigate, reconcile, and resolve account discrepancies and payment issues.

Skills

Accounts receivable

Financial administration

Excel

Communication

Debt recovery

Tools

Microsoft Excel

Finance systems

Job description

Sutton, United Kingdom | Posted on 24/06/2026

• City Sutton
• Province Sutton
• Country United Kingdom
• Postal Code SM1

About Us

At Civic Recruitment and Limited, we know that individuals are more than just fixed expenses; they are the cornerstone of every thriving organisation. That’s why we are passionate about transforming recruitment in the public and private sectors.

In the modern job market, organisations in both public and private sectors face significant workforce challenges. Public sector entities, such as local councils and central government departments, often struggle with lengthy recruitment processes, limited access to qualified candidates, and stringent budgetary and regulatory constraints. Private sector businesses, on the other hand, encounter high turnover rates, difficulties managing a mix of permanent and temporary staff, and challenges in sourcing specialised talent for niche industries. These sector-specific obstacles, coupled with the universal complexities of payroll management, create a pressing need for efficient workforce solutions.

Civic Recruitment Limited addresses these challenges with innovative recruitment and payroll solutions tailored for diverse organisational needs. Recognising the critical hurdles organisations face, the company leverages its expertise to streamline processes, reduce recruitment times, and alleviate administrative burdens. With an extensive database of over 1 million pre-screened candidates, Civic Recruitment Limited is well-positioned to cater to the specific needs of both public and private sectors.

Job Description

1 - 2 Month Contract With A Local Authority

Job Purpose

The Finance Officer – Accounts Receivable is responsible for managing and monitoring accounts relating to Adult Social Care service users, ensuring that charges are accurately administered and outstanding balances are collected in a timely and professional manner. The role supports the effective delivery of financial services by maintaining accurate financial records, resolving account queries, and working collaboratively with service users, families, and internal stakeholders to maximise income collection while providing a high standard of customer service.

Key Responsibilities

• Monitor and manage accounts receivable balances relating to Adult Social Care service users.
• Ensure invoices, charges, and account adjustments are processed accurately and in accordance with council policies and procedures.
• Pursue outstanding debts and overdue payments through appropriate collection and recovery processes.
• Maintain accurate financial records and account information within financial management systems.
• Investigate, reconcile, and resolve account discrepancies, payment issues, and customer queries.
• Liaise with service users, families, representatives, and internal departments regarding account balances and payment arrangements.
• Assess and monitor payment plans and ensure agreed repayments are maintained.
• Support the recovery of outstanding debt while demonstrating sensitivity and professionalism when dealing with vulnerable individuals.
• Produce financial reports, account statements, and correspondence as required.
• Ensure compliance with relevant financial regulations, policies, and data protection requirements.
• Contribute to the continuous improvement of accounts receivable processes and service delivery.
• Provide excellent customer service and maintain positive working relationships with internal and external stakeholders.

Requirements

• Experience working in an accounts receivable, income collection, finance, or debt recovery environment.
• Knowledge of financial administration processes and accounts receivable procedures.
• Experience managing customer accounts and resolving payment-related queries.
• Strong numerical, analytical, and reconciliation skills.
• Ability to maintain accurate financial records and process financial transactions.
• Excellent communication and customer service skills.
• Ability to manage workloads effectively and meet deadlines.
• Proficiency in Microsoft Office applications, particularly Excel, and financial management systems.
• Ability to handle sensitive and confidential information appropriately.
• Experience working within Adult Social Care finance or local government finance services.
• Knowledge of debt recovery legislation and collection processes.
• Experience using finance and income management systems.
• Understanding of working with vulnerable adults and customer-focused debt collection practices.

Additional Information

• Location: London Borough Of Sutton
• Hours per Week: 37 hours
• Pay Frequency: Bi-weekly payments (every two weeks)