Finance Manager, Revenue and Bank Reconciliations

dentalcorp; Toronto; On-site; CAD 84,000 - 156,000; Full time

Job summary

An innovative firm seeks a Senior Change Manager to lead strategic change initiatives within Commercial Banking. This role involves collaborating with internal teams to ensure successful implementation and adoption of changes, enhancing client service experiences. The ideal candidate will possess extensive project management experience, a strong grasp of change management methodologies, and the ability to navigate complex situations. Join a team committed to driving positive change and delivering exceptional service while fostering a culture of collaboration and continuous improvement.

Benefits

Performance Incentives

Bonuses

Training Opportunities

Networking Opportunities

Comprehensive Benefits

Qualifications

• 7+ years of experience in change management and project management.
• PROSCI certification and proficiency in change management methodologies.

Responsibilities

• Support strategic change initiatives aligned with Commercial Banking strategy.
• Conduct impact analysis and assess change readiness.

Skills

Change Management Methodologies

Risk Management

Project Management

Analytical Skills

Problem-Solving Skills

Collaboration Skills

Influencing Skills

Learning Agility

Education

PROSCI Certification

7+ Years Relevant Experience

Job description

The Senior Change Manager is responsible for supporting the development and implementation of strategic change initiatives aligned with the Commercial Banking strategy. The main focus of the role is to provide change leadership support and collaborate with client-facing internal workforce teams to conduct impact analysis, assess change readiness, and ensure successful implementation and adoption of change to deliver a differentiated and effective client service experience.

The Change Manager will work with Commercial Banking stakeholders to support the rollout of change by ensuring that training materials, communications, and resource support materials meet the business's needs and that rollouts are integrated and properly sequenced to ensure a seamless customer experience. This role will also assist with tracking the post-implementation impact of initiatives to ensure they achieve the desired strategic objectives.

Key Accountabilities include :

1. Change Impact Assessment

• Act as change agent liaison aligned with the client-facing internal workforce teams to facilitate and evaluate the impact of Commercial banking initiatives, define optimal change deliverable tactics, and facilitate acceptance through effective change management practices.
• Provide thought leadership by assessing future initiative roadmaps to identify early impacts and opportunities for successful implementation.
• Help identify resourcing impacts and points of resistance, creating plans to mitigate challenges.
• Collaborate with internal teams to understand and assess the impact on people, processes, and technology, and identify associated risks.

Develop & Implement Change Strategy

• Partner with stakeholders and support teams to contribute to change deliverables and execute required tasks.
• Support development of change materials like FAQs, job aids, process flows, and procedures for both rollout and post-implementation, ensuring they are accessible in a centralized library.
• Ensure business continuity during transitions and effective integration of changes.
• Represent client-facing teams in project and change meetings, and advocate for their interests when working with technical resources.
• Build effective relationships with Product, Sales, and other partners to support strategic initiatives.

Continuous Improvement & Efficiency Opportunities

• Identify gaps in processes, infrastructure, and controls, and recommend changes to close or harmonize these gaps.
• Suggest improvements to the Change Management practice based on lessons learned to enhance future processes.

Qualifications :

• Typically 7+ years of relevant experience and/or certification in a related field or an equivalent combination of education and experience.
• 6 to 8 years of project management experience.
• PROSCI certification.
• Strong learning agility and ability to navigate challenging situations.
• Proficiency in change management methodologies and risk management.
• Effective issue resolution skills.
• Deep industry knowledge, analytical, and problem-solving skills.
• In-depth influence, collaboration, and team skills, especially cross-group collaboration.
• Ability to manage ambiguity.

Salary :

84,000.00 - $156,000.00

The above range reflects BMO Financial Group's pay scale and may vary based on location, skills, experience, education, and qualifications. Compensation may include performance incentives, bonuses, benefits, and other perks. For more details, visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO, we are driven by a shared Purpose: Boldly Grow the Good in business and life. We aim to create lasting, positive change for our customers, communities, and people. We believe in working together, innovating, and pushing boundaries to transform lives and businesses and power economic growth worldwide.

As part of the BMO team, you are valued, respected, and heard. We provide tools, resources, and support to help you grow and make an impact from day one, including training, coaching, and networking opportunities.

For more information, visit: https://jobs.bmo.com/ca/en

BMO is committed to an inclusive, equitable, and accessible workplace. Accommodations are available upon request for all candidates during the recruitment process.

Note to Recruiters : BMO does not accept unsolicited resumes. Resumes sent without a prior agreement will be considered property of BMO, and no fees will be paid for unsolicited submissions. Agencies must have a valid contract to submit resumes.