Finance Coordinator, AR & Billing

AMZ Prep; Brampton; Sur place; CAD 48 000 - 75 000; Plein temps

Résumé du poste

AMZ Prep is seeking an Accounts Receivable & Billing Specialist in Brampton to own day-to-day collections, invoicing accuracy, and customer billing inquiries. You will collaborate with Finance, Customer Success and Operations to ensure on-time payments and accurate invoices, driving healthy cash flow.

You’ll play a key role in resolving payment disputes, maintaining customer accounts, and providing proactive communication to customers while improving financial processes and reporting.

Qualifications

• Experience in accounts receivable, billing or collections.
• Strong understanding of invoicing, payments, and AR aging.
• Excellent communication with customers regarding billing matters.
• Proficient in Excel or Google Sheets and ERP systems.

Responsabilités

• Manage day-to-day AR, invoicing accuracy and collections.
• Process customer payments and apply cash timely.
• Respond to billing inquiries and resolve disputes.
• Reconcile accounts and support reporting with Finance.
• Collaborate with Operations and Customer Success to ensure billing accuracy.

Connaissances

Accounts receivable

Billing & collections

Customer communication

Excel / Google Sheets

ERP systems

Attention to detail

Multitasking

Outils

Excel / Google Sheets

ERP systems

Description du poste

Who We Are

Supporting brands across North America, we combine innovative technology, data and operational expertise to deliver scalable logistics solutions.

We operate with the speed and mindset of a technology company, where accountability, collaboration and continuous improvement are part of how we work.

About This Role

The Accounts Receivable & Billing Specialist role is responsible for managing the end-to-end financial operations required to move customer accounts from accurate invoice generation through payment collection, cash application, and account reconciliation.

This role serves as the operational bridge between Finance, Customer Success, Operations, and the client, ensuring invoices are issued accurately, payment disputes are resolved, EDC compliance is maintained, and healthy cash flow is continuously driven forward.

Our Core Values

• Win Relentlessly: We are driven to succeed, push for results and continuously look for better ways to deliver value to our customers.

• Own the Outcome: We take responsibility from start to finish. We don’t pass problems along; we take initiative, find solutions and follow through.

• Be Humbly Confident: We bring knowledge and expertise to the table while remaining open to feedback, collaboration and continuous learning.

• Obsess Over Data: We rely on facts, numbers and insights to make informed decisions, identify opportunities and drive improvements.

We are building a high-performance, customer-focused culture where responsiveness, ownership, accountability and proactive communication matter.

The Role

We are looking for a detail-oriented, proactive Accounts Receivable & Billing Specialist to take ownership of day-to-day collections, invoicing accuracy, customer billing inquiries and payment processing.

This position plays a key role in supporting healthy cash flow, maintaining accurate customer accounts and delivering an excellent customer experience.

Working closely with Finance, Customer Success and Operations, you will ensure invoices are accurate, payments are collected on time and billing concerns are resolved efficiently.

We’re looking for someone who takes ownership, is comfortable having conversations about outstanding payments, enjoys working with data and doesn’t wait to be told when something needs attention.

Key Responsibilities

Accounts Receivable & Collections

• Manage daily collections, including proactive payment reminders, customer follow-ups and escalation of overdue balances.

• Monitor outstanding receivables and identify at-risk accounts.

• Maintain accurate collection records, payment commitments and follow-up schedules.

• Work toward reducing Days Sales Outstanding (DSO) and overdue balances.

Invoicing & Billing Accuracy

• Prepare, review and issue customer invoices accurately and on schedule.

• Validate invoices against contracted rates, customer agreements and billing system output.

• Identify and resolve billing discrepancies before invoices are sent.

• Partner with Operations and Customer Success to ensure billing accuracy.

Customer Billing Queries & Dispute Resolution

• Act as the central point of contact for customer billing and AR inquiries.

• Log, track and take ownership of all billing questions through resolution.

• Coordinate with Finance, Customer Success and Operations to investigate and resolve disputes.

• Keep customers informed and ensure timely, professional communication.

• Identify recurring issues and recommend improvements.

Payment Processing & Reconciliation

• Apply customer payments accurately within one business day.

• Investigate and resolve unapplied cash, credits and account discrepancies.

• Maintain accurate customer balances and supporting documentation.

• Assist with account reconciliations and financial reporting.

EDC Compliance, Reporting & Process Improvement

• Maintain Export Development Canada (EDC) compliance requirements for applicable customer accounts.

• Monitor overdue balances and complete required reporting within policy deadlines.

• Prepare weekly reports on AR aging, collections, billing inquiries and disputes.

• Maintain process documentation, reporting accuracy and billing controls.

• Identify opportunities to improve efficiency, accuracy and customer experience.

What We’re Looking For

• Experience in accounts receivable, billing, collections or a related finance position.

• Strong understanding of invoicing, payment processing, account reconciliation and AR aging.

• Confidence communicating with customers regarding overdue payments and billing disputes.

• Strong Excel or Google Sheets skills.

• Experience using accounting, billing or ERP systems.

• Excellent attention to detail, organization and time management.

• Ability to manage multiple priorities and meet deadlines.

• Strong problem-solving skills and a proactive approach.

• A high level of accountability and commitment to following through.

Nice to Have

• Experience in logistics, transportation, fulfillment, warehousing or a 3PL environment.

• Familiarity with EDC credit insurance and reporting requirements.

• Experience with automated billing platforms and complex pricing structures.

• Experience improving financial processes and reporting.

What Success Looks Like

We believe in clear accountability, measurable results and continuous improvement.

• Customer Responsiveness: Initial response to customer billing inquiries within the same business day.

• Query Resolution: Customer billing inquiries and disputes resolved efficiently, with resolution times trending downward.

• AR Aging: Receivables over 60 days remain below 10% of total AR.

• Collections: Days Sales Outstanding (DSO) trends downward.

• Invoicing: 100% of invoices issued on schedule, with errors identified before reaching customers.

• Payment Application: Payments applied within one business day, with unapplied cash and credits maintained at zero.

• EDC Compliance: 100% of required reporting deadlines met.

Why Join AMZ Prep?

At AMZ Prep, we’re not just looking for someone to manage accounts receivable. We’re looking for someone who wants to take ownership, contribute ideas and make a meaningful impact.

You’ll join a growing company where your work directly influences cash flow, customer relationships and operational efficiency.

If you thrive in a fast-paced environment, enjoy solving problems, believe in accountability and are motivated by results, we’d love to hear from you.