Field Technician (Forklift or Heavy Equipment Mechanic)

Leavitt Machinery; Ottawa; On-site; CAD 48,000 - 56,000; Full time

Benefits offered by this job

RRSP matching

Company paid medical health care plan

Dental plan

Sick leave – 100% employer paid

Job summary

Leavitt Machinery is hiring a Field Technician (Forklift or Heavy Equipment Mechanic) to join the Ottawa service team. You will diagnose, repair, and maintain a variety of material handling equipment, reporting to the Service Manager and coordinating with the Parts department to ensure parts and prep are ready for on-site visits.

The ideal candidate has 5+ years in heavy equipment repair, 2+ years on aerial platforms and lift trucks, and a valid driver''s license.

Qualifications

• Minimum 5 years of heavy equipment repair experience
• At least 2 years of aerial platform and lift truck experience
• Experience with hydraulics and diagnosing electric engines is a strong asset
• Provincial Heavy Duty or Automotive Journeyperson ticket or Red Seal certification is an asset
• Strong communication and problem-solving skills

Responsibilities

• Diagnose, repair, and perform routine maintenance and safety inspections on material handling equipment and machinery
• Maintain communication with Service Dispatcher about ongoing jobs and complete tasks on time
• Discuss job details with customers and confirm repair scope and requirements
• Coordinate with Parts department to order and prepare required parts before visits
• Keep accurate documentation such as work orders and warranty paperwork
• Report safety incidents promptly and adhere to safety policies

Job description

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Field Technician (Forklift or Heavy Equipment Mechanic)

Leavitt Machinery is one of the fastest growing material handling equipment dealerships in North America. With an entrepreneurial spirit, mission-driven approach, and customer-focused mindset, Leavitt has achieved consistent growth over the past 25 years. With a focus on learning and continuous improvement, we are proud to invest in our people and offer a progressive and flexible work culture where you can develop and advance your career while focusing on meaningful work.

The Opportunity

Leavitt Machinery is looking for a mechanically inclined Field Technician (Forklift or Heavy Equipment Mechanic) to join our Service team in Ottawa, Ontario. Reporting to the Service Manager, the Field Technician will be assigned to a variety of machinery repair tasks required by our loyal customers.

As a Field Technician your key responsibilities will include:

• Diagnosing, repairing, and completing routine maintenance and safety inspections on a variety of material handling equipment and machinery
• Maintaining effective and consistent communication with the Service Dispatcher regarding ongoing Service jobs, and completing assigned tasks in a timely manner
• Discussing Service job details with customers and communicating a clear understanding of the job scope and repair requirements
• Communicating with the Parts department via phone and email to ensure required parts are ordered, and preparing required parts before visiting job sites
• Maintaining proper documentation where needed, including work order forms and warranty paperwork
• Reporting any safety incidents promptly and adhering to all safety policies

Required Skills & Qualifications

The ideal candidate will possess the following skills, knowledge, and competencies:

• At least 5 years of heavy equipment repair experience in a related industry
• At least 2 years of previous aerial platform and lift truck experience
• Experience with hydraulics and diagnosing and servicing electric engines is a strong asset
• Provincial Heavy Duty or Automotive Journeyperson’s ticket or a Relevant Red Seal Trade Certification is an asset
• Strong communication skills, including the ability to partner effectively with external customers and internal stakeholders
• Excellent problem-solving skills and strong aptitude for learning and applying mechanical and technical concepts
• Strong work ethic and a positive attitude
• High school diploma
• Valid driver’s license and ability to travel to customer sites in the region is required
• French language skills would be an asset but not required

Leavitt Machinery is proud to offer competitive compensation and flexible benefits coverage for all eligible employees, including an employer matching RRSP plan:

• Company paid medical health care plan for you and your dependents
• Dental plan, vision plan, and prescription drug coverage
• Annual health care spending account
• Life insurance, short term disability, and travel insurance
• Sick leave plan – 100% employer paid
• Employee assistance programs
• RRSP matching

The base pay range for this role is: $35.00 to $41.00 per hour, depending on experience.

This is an onsite role based in Ottawa, Ontario.

Leavitt Machinery would like to thank all applicants for their interest; however, only qualified applicants will be contacted by Talent Acquisition for an interview. We are an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, religion, sex, national origin, disability status, veteran status, age, sexual orientation, gender identity, or any other characteristic protected by law.