Field Technician

SOPREMA; Surrey; On-site; CAD 60,000 - 80,000; Full time

Job summary

SOPREMA is seeking a Technical Support specialist to provide support for roofing and building envelope systems. Responsibilities include client training, on-site evaluations, and ensuring product performance during installation. A strong background in construction and technical communication skills is essential. Join a leading company and take your career to new heights.

Benefits

Fully paid shutdown at Christmas

Flexible insurance program

Pension fund contribution options

Reimbursement for physical activities

Qualifications

• 3-5 years of experience in construction-related roles.
• Valid driver's license with a good driving abstract.
• Advanced oral and written English, basic French is an asset.

Responsibilities

• Provide technical support for systems installed on job sites.
• Deliver training to client base on Soprema products.
• Diagnose technical application problems and determine solutions.

Skills

Communication

Technical Support

Problem Solving

Education

Experience in Construction Related Building Envelope Enclosure

Job description

• Fully paid shut down at Christmas for approximately a week / week and a half for all staff in addition to your vacation days
• Flexible insurance program (Premium is 80% paid by the company)
• Pension fund / 2 contribution options:
  • 3% employee – 3% employer
  • 5% employee – 4% employer
• Reimbursement for physical activities (according to internal policy)
• Workplace 101-18651 52nd Avenue, Surrey, BC

Provide technical support to the sales department and our client base for Roofing and Building Envelope systems installed on the different sites. Provide internal and external training related to the processes and recommendations of uses on Soprema products. Provide on site evaluation on installation of Soprema systems. Provide assistance as required on any potential leak call investigations, that may arise in our platinum warranty program.

THE CHALLENGES WE HAVE FOR YOU

• Provide technical support for systems installed on job sites.
• Provide support on equipment used to apply the products.
• Provide required training to our client base for all of our products offered.
• Ensure proper construction of our products on site to ensure that products perform as designed.
• Diagnose technical application problems and determine proper solutions.
• Provide and ensure that site visits reports are completed, recorded and filed for all warranty projects efficiently and in a timely manner.
• Ensure that all warranty projects are tracked with site visits as per our technical department requirements.
• Provide technical feed back and support to sales and technical department on new products and or any existing products to ensure compatibility with company’s existing products and systems.
• Perform any other related duties as assigned by Sales Director/Supervisor.

THE SKILLS WE ARE LOOKING FOR

Your Academic training

• Experience in Construction Related Building Envelope Enclosure;
• Valid drivers license with a good driving abstract;
• Advanced oral and written English, basic French (an asset).

Your Knowledge

• 3-5 years of experience;
• Experience in various modes of installations;
• Familiar with Construction Building Materials;
• General principles and best practices on the operation of commercial insulation.

Your Skills and Attitudes

• Easy to adapt and accept o new direction, situations, procedures, with a positive attitude;
• Ability to work cooperatively with sales representative and other department or colleagues in the organization;
• Ability to communicate technically with different parties on site, such as contractor, consultant, architects;
• Demonstrate an ability to learn new concepts and practices as it relates to Soprema’s client base;
• Ability to judge detect and diffuse controversial situations, that may compromise yourself and Soprema.

WORKING CONDITIONS

• 40 hours per week;
• Ability to adapt to changing work schedules;
• Frequent travel.

PHYSICAL REQUIREMENTS

• Visits to sites (Ladder)

WANT TO HAVE A JOB AT THE HEIGHT OF YOUR AMBITIONS AT SOPREMA? POST ONLINE.

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