Field Technical Advisor: Shovels & Drills (Mining)

Finning; Kamloops; On-site; CAD 115,000 - 125,000; Full time

Benefits offered by this job

Pension plan

Employee share purchase plan

Medical benefits

Job summary

Finning, the world’s largest Caterpillar dealer, seeks two Mining Technical Service Representatives – Shovels and Drills to support mining customers across Canada. You will serve as a trusted technical advisor, performing site inspections and recommending improvements in line with OEM standards.

Base salary is anticipated to be between CAD 115k–125k with a short-term incentive plan; actual salary based on experience.

Qualifications

• Minimum 5 years of customer-facing experience in mining, heavy equipment or industrial operations.
• Valid class 5 driver's license.
• Strong knowledge of shovels and drills.
• Excellent verbal and written communication skills.
• Strong focus on safety, quality and customer satisfaction.

Responsibilities

• Build strong relationships with mining customers and act as a trusted technical advisor.
• Schedule and conduct customer site visits, equipment inspections and technical reviews.
• Assess shovel and drill machine health and provide detailed analysis and recommendations.
• Prepare customer reports and communicate opportunities to improve reliability and performance.
• Coordinate with Finning’s Parts and Service teams to ensure required components and support are delivered on time.
• Identify potential equipment issues before failures occur and recommend corrective action.
• Collaborate with internal teams to ensure exceptional customer service and operational support.

Skills

Heavy Duty Mechanic

Millwright

Engineer

Mining equipment exp

Education

Journeyperson certification

Tools

Caterpillar equipment experience

Job description

Finning, the world’s largest Caterpillar dealer, seeks two Mining Technical Service Representatives – Shovels and Drills to support mining customers across Canada. You will serve as a trusted technical advisor, performing site inspections and recommending improvements in line with OEM standards.

Base salary is anticipated to be between CAD 115k–125k with a short-term incentive plan; actual salary based on experience.