Field service technician - Brisbane

Umano Medical inc; Chaudière-Appalaches; Remote; CAD 55,000 - 85,000; Full time

Job summary

Umano Medical is seeking a dedicated field service technician to support our medical devices at customer sites. You will install, inspect, troubleshoot, repair and maintain equipment, perform preventive maintenance, and document service reports with accuracy.

You will read electrical schematics, solve electrical/electronic/mechanical issues, communicate clearly with customers, and travel as required from a home office.

Qualifications

• Minimum 3 years of field service experience in medical devices or healthcare equipment.
• Ability to read electrical schematics and technical documentation.
• Strong troubleshooting and customer service skills.
• Self-motivated with the ability to work from a home office and travel.

Responsibilities

• Install, inspect, troubleshoot, repair, and maintain equipment at customer sites.
• Perform preventive maintenance and equipment upgrades.
• Diagnose electrical, mechanical, and electronic failures.
• Complete service reports accurately and on time.
• Ensure compliance with manufacturer specs and hospital safety requirements.
• Manage service inventory, tools, and replacement parts.

Skills

Field service

Medical devices

Troubleshooting

Customer service

Electrical schematics

Independent work

Travel readiness

Tools

Diagnostic equipment

Job description

As a key member of our Service team at Umano Medical, you will play a central role in supporting our customers and ensuring the optimal performance of our products in the field. You'll be the go-to expert for service calls, technical interventions, and customer support, helping deliver an outstanding experience that reflects our commitment to quality, reliability, and care.

Specifically, this is what your day might look like

• Install, inspect, troubleshoot, repair, and maintain Umano Medical equipment at customer sites.
• Perform scheduled preventive maintenance and equipment upgrades.
• Diagnose electrical, mechanical, and electronic failures
• Complete service reports and documentation accurately and on time.
• Ensure all work complies with manufacturer specifications and hospital safety requirements.
• Manage service inventory, tools, and replacement parts.

Life at Umano Medical

Enjoy a dynamic work in which fun, trust and teamwork are a priority. Be part of a culture focused on everyone's strengths and talents, all while advancing your career within the organization according to your interests.

The profile we're looking for

• Minimum 3 years of field service experience, preferably in medical devices or healthcare equipment.
• Strong troubleshooting skills in electrical, electronic, and mechanical systems.
• Ability to read electrical schematics and technical documentation.
• Excellent communication and customer service skills.
• Self-motivated with the ability to work independently from a home office.
• Valid driver's license with a clean driving record.
• Willingness and ability to travel as required

Join a committed and enthusiastic team within a growing company. People are truly first and foremost here, and you'll feel it from day one.