Technical and Sales Territory Manager Winnipeg

Umano Medical; Quebec; Remote; CAD 75,000 - 100,000; Full time

Job summary

Umano Medical is seeking a Technical and Sales Territory Manager for Winnipeg to drive account growth and deliver exceptional service. You will manage relationships, identify new sales opportunities, and coordinate with cross-functional teams to meet customer needs.

The role requires strong communication, problem-solving abilities, and willingness to travel to support hospitals and clinics with after-sales service and product commissioning.

Qualifications

• Minimum of 3 years of experience in account management in the medical device industry.
• Strong relationship-building and customer service skills.
• Excellent communication and problem-solving abilities.
• Ability to read technical drawings.
• Experience in after-sales service or customer support.
• Willingness to travel.

Responsibilities

• Account Management: Manage and nurture relationships with accounts, ensuring high levels of customer satisfaction and retention.
• Sales Growth: Identify opportunities to expand sales within existing accounts and acquire new customers. Meet and exceeds sales goals.
• Customer Support: Provide exceptional customer service, addressing inquiries, manage service calls, ensuring customer problems are addressed and resolved and ensuring timely service to all customers.
• Participate in training technical and clinical staff in hospitals.
• Collaboration: Work closely with the sales team, marketing, service and product development to align account strategies with company objectives.
• Support product deliveries and commissioning (handling up to 50 lbs)
• Follow-up with the customer from the initial request to the completed repair, ensuring customer satisfaction
• Repair products at customer sites
• Maintain documentation for all service cases or service requests
• Monitor and analyze parts and demo inventory
• Perform all other related tasks

Skills

Account management

Customer service

Relationship building

Read technical drawings

CRM software

Education

Collegial degree in related field

Tools

CRM software

Office productivity tools

Job description

Job title

Technical and Sales Territory Manager Winnipeg

General information

Reference 2026-558

Publication date 06/11/2026

Departments Sales and Marketing

Contract type Permanent

Contractual hours Full-time

Position description

Are you a highly-motivated, self-starter who is driven and competitive? Are you looking to join a high-performing team that is strategically capturing market share with an innovative platform in one of the top growth spaces in health care? If strategic growth, with a high customer focus and integrity are core components of your career path, then look no further than Umano Medical!

• Account Management: Manage and nurture relationships with accounts, ensuring high levels of customer satisfaction and retention.
• Sales Growth: Identify opportunities to expand sales within existing accounts and acquire new customers. Meet and exceeds sales goals.
• Customer Support: Provide exceptional customer service, addressing inquiries, manage service calls, ensuring customer problems are addressed and resolved and ensuring timely service to all customers.
• Participate in training technical and clinical staff in hospitals.
• Collaboration: Work closely with the sales team, marketing, service and product development to align account strategies with company objectives.
• Support product deliveries and commissioning (handling up to 50 lbs)
• Follow-up with the customer from the initial request to the completed repair, ensuring customer satisfaction
• Repair products at customer sites
• Maintain documentation for all service cases or service requests
• Monitor and analyze parts and demo inventory
• Perform all other related tasks

Requirements

• Collegial degree in a related field, or any combination of experience and training relevant to the position
• Minimum of 3 years of experience in account management in the medical device industry (asset).
• Strong relationship-building and customer service skills.
• Excellent communication and problem-solving abilities.
• Ability to read technical drawings
• Experience in after-sales service or customer support
• Experience in product repair and technical support (asset)
• Willingness to travel
• Proficiency in CRM software and office productivity tools.(asset)

Position location

America, Canada, Central Canada, Quebec

À distance

Remote