Field Service Technician

Paylocity; Red Deer; Hybrid; CAD 54,000 - 76,000; Full time

Benefits offered by this job

Competitive hourly pay

Health and dental benefits

Company vehicle

Phone, laptop, and specialized tools

Travel across Canada and US

Stable year-round employment

Career advancement opportunities

Job summary

REIC Rentals is seeking a Field Service Technician to service heating, cooling, and power equipment across Canada. You will install, inspect, troubleshoot, and repair at customer sites and branch facilities, ensuring safe and efficient operation.

The role offers travel across Canada and the United States, a company vehicle where applicable, and opportunities for career advancement. Excellent problem-solving and customer service skills, plus a valid driver’s license, are essential.

Qualifications

• Experience as Field Service Technician or in related heavy equipment/HVAC trades.
• Strong mechanical and electrical troubleshooting abilities.
• Valid driver's license with a clean driving record.

Responsibilities

• Install, inspect, troubleshoot, and repair heating, cooling, and power equipment at customer sites.
• Perform preventative maintenance and inspections to ensure fleet readiness.
• Diagnose mechanical, electrical, hydraulic, and fuel system issues.
• Respond to customer service calls and provide timely technical support.
• Train customers on safe operation and basic maintenance of rental equipment.
• Complete service reports and work orders using company technology.
• Work with Operations and Sales to deliver an exceptional customer experience.
• Maintain a clean, organized, and safe work environment.

Skills

Mechanical troubleshooting

Electrical troubleshooting

Customer service

Communication skills

Independent work

Digital work order tools

Tools

Company technology

Digital work orders

Laptops / mobile devices

Job description

Description

Build More Than Equipment. Build a Career.

Do you enjoy solving problems, working with your hands, and taking on new challenges every day?

At REIC Rentals (formerly Cahill Heating), our Field Service Technicians are trusted experts who keep critical heating, cooling, and power equipment operating in some of Canada's most demanding industries. From construction sites and industrial facilities to emergency response and special events, you'll play a key role in keeping our customers working safely and efficiently.If you're looking for a career where every day is different-and where your skills are valued-we want to hear from you.

Why Join REIC Rentals

REIC Rentals is a trusted full-line equipment partner with 55+ locations across North America, serving the Oil & Gas, Construction, Industrial, and Event industries. We deliver high-performance equipment backed by exceptional customer service and technical expertise. We're more than an equipment rental company-we're a solutions provider. Our technicians are known for their expertise, professionalism, and commitment to customer success.

What We Offer

• Competitive hourly pay with overtime opportunities
• Comprehensive health and dental benefits
• Company vehicle (where applicable)
• Company phone, laptop, and specialized tools
• Opportunities to travel throughout Canada and the United States
• Stable, year-round employment with a growing North American company
• Career advancement opportunities into Senior Technician, Technical Trainer, or Service Management roles

What You'll Do

As a Field Service Technician, you'll work directly with customers to ensure our specialty heating, cooling, and power equipment is operating safely and efficiently.Your responsibilities will include:

• Install, inspect, troubleshoot, and repair heating, cooling, and power equipment at customer locations and branch facilities.
• Perform preventative maintenance and equipment inspections to ensure fleet readiness.
• Diagnose mechanical, electrical, hydraulic, and fuel system issues.
• Respond to customer service calls and provide timely technical support.
• Train customers on the safe operation and basic maintenance of rental equipment.
• Complete service reports, inspection documentation, and work orders using company technology.
• Work closely with Operations and Sales teams to deliver an exceptional customer experience.
• Maintain a clean, organized, and safe work environment.
• Significant travel (including overnights) throughout Canadasupporting customers wherever they're working.

Requirements

What You'll Bring

We're looking for mechanically inclined professionals who enjoy solving problems and delivering exceptional customer service.

Preferred Qualifications

• Experience as a Field Service Technician, Heavy Equipment Technician, Diesel Mechanic, HVAC Technician, Industrial Mechanic, Agricultural Equipment Technician, Automotive Technician, or similar trade.
• Strong mechanical and electrical troubleshooting abilities.
• Experience servicing diesel engines, heating systems, generators, pumps, compressors, or industrial equipment is an asset.
• Excellent customer service and communication skills.
• Ability to work independently while managing multiple priorities.
• Comfortable using laptops, mobile devices, and digital work order systems.
• Valid driver's license with a clean driving record.
• Ability to tow equipment trailers when required.
• Commitment to workplace safety and safe work practices.

You're a Great Fit If You...

• Love working with your hands and solving mechanical problems.
• Enjoy variety-no two days are ever the same.
• Take pride in delivering outstanding customer service.
• Want to travel and experience different job sites across Canada.
• Enjoy working independently while being part of a supportive team.
• Thrive in a fast-paced environment where your work truly matters.

REIC is NOT open to outside recruiting agency solicitation.