Field Service Technician

REIC Rentals LLC; Brantford; On-site; CAD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

Benefits

Company vehicle

Phone & laptop

Training

Travel opportunities

Stable employment

Career growth

Job summary

REIC Rentals LLC in Brantford, ON is seeking a Field Service Technician to install, inspect, troubleshoot, and repair heating, cooling, and power equipment at customer locations and branch facilities across Canada and the U.S.

You’ll travel up to 50% with a team known for expertise and customer service, performing preventative maintenance, training customers, and contributing to a safe, efficient operation in diverse industrial environments.

Qualifications

• Experience as a Field Service Technician or similar trade.
• Strong mechanical and electrical troubleshooting abilities.
• Experience servicing diesel engines, heating systems, generators, pumps, compressors, or industrial equipment is an asset.
• Excellent customer service and communication skills.
• Ability to work independently while managing multiple priorities.
• Valid driver's license with a clean driving record.

Responsibilities

• Install, inspect, troubleshoot, and repair heating, cooling, and power equipment at customer locations and branch facilities.
• Perform preventative maintenance and equipment inspections to ensure fleet readiness.
• Diagnose mechanical, electrical, hydraulic, and fuel system issues.
• Respond to customer service calls and provide timely technical support.
• Train customers on the safe operation and basic maintenance of rental equipment.
• Complete service reports, inspection documentation, and work orders using company technology.
• Work closely with Operations and Sales teams to deliver an exceptional customer experience.
• Maintain a clean, organized, and safe work environment.
• Travel up to 50% throughout Canada and the U.S., supporting customers wherever they're working.

Skills

Mechanical troubleshooting

Customer service

Independent worker

Communication skills

Tools

Company software tools

Job description

Description

Build More Than Equipment. Build a Career.

Do you enjoy solving problems, working with your hands, and taking on new challenges every day?

At REIC Rentals (formerly Cahill Heating) in Brantford, our Field Service Technicians are trusted experts who keep critical heating, cooling, and power equipment operating in some of Canada's most demanding industries. From construction sites and industrial facilities to emergency response and special events, you'll play a key role in keeping our customers working safely and efficiently.

If you're looking for a career where every day is different-and where your skills are valued-we want to hear from you.

Why Join REIC Rentals

REIC Rentals is a trusted full-line equipment partner with 55+ locations across North America, serving the Oil & Gas, Construction, Industrial, and Event industries. We deliver high-performance equipment backed by exceptional customer service and technical expertise.

We're more than an equipment rental company-we're a solutions provider. Our technicians are known for their expertise, professionalism, and commitment to customer success.

Whether you're troubleshooting equipment in the field, supporting major construction projects, or helping customers during emergency situations, you'll be backed by a team that's committed to your success.

What We Offer

• Competitive hourly pay with overtime opportunities
• Comprehensive health and dental benefits
• Company vehicle (where applicable)
• Company phone, laptop, and specialized tools
• Paid training and ongoing technical development
• Opportunities to travel throughout Canada and the United States
• Stable, year-round employment with a growing North American company
• Career advancement opportunities into Senior Technician, Technical Trainer, or Service Management roles

What You'll Do

As a Field Service Technician, you'll work directly with customers to ensure our specialty heating, cooling, and power equipment is operating safely and efficiently.

Your responsibilities will include:

• Install, inspect, troubleshoot, and repair heating, cooling, and power equipment at customer locations and branch facilities.
• Perform preventative maintenance and equipment inspections to ensure fleet readiness.
• Diagnose mechanical, electrical, hydraulic, and fuel system issues.
• Respond to customer service calls and provide timely technical support.
• Train customers on the safe operation and basic maintenance of rental equipment.
• Complete service reports, inspection documentation, and work orders using company technology.
• Work closely with Operations and Sales teams to deliver an exceptional customer experience.
• Maintain a clean, organized, and safe work environment.
• Travel up to 50% throughout Canada and the U.S., supporting customers wherever they're working.

Requirements

What You'll Bring

We're looking for mechanically inclined professionals who enjoy solving problems and delivering exceptional customer service.

Preferred Qualifications

• Experience as a Field Service Technician, Heavy Equipment Technician, Diesel Mechanic, HVAC Technician, Industrial Mechanic, Agricultural Equipment Technician, Automotive Technician, or similar trade.
• Strong mechanical and electrical troubleshooting abilities.
• Experience servicing diesel engines, heating systems, generators, pumps, compressors, or industrial equipment is an asset.
• Excellent customer service and communication skills.
• Ability to work independently while managing multiple priorities.
• Comfortable using laptops, mobile devices, and digital work order systems.
• Valid driver's license with a clean driving record.
• Ability to tow equipment trailers when required.
• Commitment to workplace safety and safe work practices.

You're a Great Fit If You...

• Love working with your hands and solving mechanical problems.
• Enjoy variety-no two days are ever the same.
• Take pride in delivering outstanding customer service.
• Want to travel and experience different job sites across Canada.
• Enjoy working independently while being part of a supportive team.
• Thrive in a fast-paced environment where your work truly matters.

Background & Drug Screen Disclaimer: REIC and all affiliates operate as drug-free environments, which includes marijuana. A pre-employment drug screening that tests for THC and other drugs, as well as a full background check, is required of all newly hired employees.

Please note: REIC Rentals / Cahill Heating does not accept unsolicited resumes or candidate submissions from third-party recruiting agencies.