Field Service Technician

ZEISS Group; Montreal; On-site; CAD 50,000 - 75,000; Full time

Job summary

Join ZEISS Group as a key contributor, where you will demonstrate your customer service skills and technical aptitude in a dynamic environment. This role offers opportunities for growth and the responsibility of handling advanced equipment while traveling extensively. Your commitment and dedication are essential in delivering quality service and support, with a focus on excellence and innovation in a supportive team atmosphere.

Qualifications

• AS / BS in Electronics, Industrial Mechanics or similar training required.
• 4 years of related experience preferred.
• Ability to lift up to 75 pounds.

Responsibilities

• Demonstrate customer service skills with passion.
• Perform necessary administrative paperwork
• Travel requirement of 90-100%, including international.

Skills

Customer service

Mechanical aptitude

Electronic aptitude

Communication

Education

AS / BS in Electronics or Industrial Mechanics

Military Technical School training

Tools

Microsoft operating system

Job description

Step out of your comfort zone, excel and redefine the limits of what is possible. That’s just what our employees are doing every single day – in order to set the pace through our innovations and enable outstanding achievements. After all, behind every successful company are many great fascinating people.

What we offer :

To learn, develop and hone the basic necessary skills required to perform the job of successfully completing the introductory training courses and demonstrating the ability to provide high quality customer service.

What you'll do :

• Demonstrate customer service skills and knowledge with a high level of passion and dedication.
• Demonstrate strong and efficient ability to learn a skill on entry class CMM’s utilizing mechanical and electronic aptitude.
• Perform necessary administrative paperwork in a complete and accurate manner.
• Solutions-oriented with ability to work independently in a high pressure, fast-paced and innovative environment.
• Travel requirement is 90-100% including international as needed.
• Other duties as required.

In a spacious modern setting full of opportunities for further development, ZEISS employees work in a place where expert knowledge and team spirit reign supreme. All of this is supported by a special ownership structure and the long-term goal of the Carl Zeiss Foundation : to bring science and society into the future together.

Who you are :

• AS / BS in Electronics, Industrial Mechanics or training and experience from Military Technical School OR 4 years of related experience is required.
• Previous experience installing, troubleshooting industrial electronics, machines or computer systems preferred.
• Microsoft operating system knowledge is required.
• Previous Coordinate Measuring Machine installation and troubleshooting experience is preferred however not required.
• Excellent communication and customer service aptitude is required.
• Capable of unassisted physical lift of one article weighing up to 75 pounds.
• Able and willing to work minimum of 50 hours per work week.
• Ability to work in a high production shop floor environment.