Field Service Technician

Hitachi Vantara Corporation; Mississauga; On-site; CAD 55,000 - 75,000; Full time

Job summary

Hitachi Energy is seeking a Field Service Representative to work on power products like transformers and high-voltage equipment. This role involves executing service work, troubleshooting, and collaborating with teams to ensure optimal product performance, contributing to a sustainable energy future.

Qualifications

• 0-2 years of electrical field service experience or relevant substation/transformer experience.
• Hands-on experience in servicing, maintaining, commissioning, and repairing power transformers.
• Valid Canadian driver's license and acceptable driving record.

Responsibilities

• Execute service work at customer sites, adhering to Health and Safety requirements.
• Troubleshoot, repair, and install new power equipment.
• Build and maintain strong customer relationships.

Skills

Communication

Problem-solving

Customer relationship

Technical knowledge

Education

Trade education or diploma/degree in a technical field

Job description

Description

The Opportunity

Are you ready to power up your career with Hitachi Energy? We are seeking a dynamic and skilled Field Service Representative to join our team. This role offers the chance to work on cutting-edge power products, including transformers and high-voltage equipment, at customer sites across Ontario and beyond. You'll be at the forefront of ensuring our products perform optimally, contributing to a sustainable energy future. If you thrive in a fast-paced environment and are passionate about making a difference, this is the perfect opportunity for you!

How You'll Make an Impact

• Execute service work at customer sites, adhering to Health and Safety requirements.
• Troubleshoot, repair, assemble, install, test, commission, and start-up new power equipment.
• Build and maintain strong customer relationships, providing recommendations on equipment performance.
• Collaborate with sales, marketing, and engineering teams, bringing field service expertise.
• Mentor and guide other field service employees.
• Handle post-commissioning warranty activities.
• Review, interpret, and comment on technical specifications.
• Prepare detailed technical reports following site work.

Your Background

• Familiarity with utility substation construction and work sites.
• Trade education, college, or university diploma/degree in a technical field (electrical, mechanical, etc.).
• At least 0-2 years of electrical field service experience or relevant substation/transformer experience.
• Hands-on experience in servicing, maintaining, commissioning, and repairing power transformers and power system equipment.
• Excellent communication and interpersonal skills.
• Strong customer relationship and problem-solving skills.
• Goal-oriented and self-starter attitude.
• Willingness to travel and work under varying conditions and hours.
• Valid Canadian driver's license and acceptable driving record.

More About Us

At Hitachi Energy, we believe in fostering a culture of innovation and growth. Join us and be part of a team that values diversity, sustainability, and continuous learning. With opportunities for professional development and career advancement, you'll have the chance to shape the future of energy with us.

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

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