Field Service Technician

TCAT Div of Toromont Industries Ltd; Fredericton; On-site; CAD 66,000 - 72,000; Full time

Job summary

Toromont Cat is seeking a Field Service Technician to join our Fredericton team. You will travel directly to customer sites in a Toromont service truck to diagnose, repair, and maintain Caterpillar equipment to high standards.

Must have a valid Technician License, a minimum of 3 years in heavy equipment repair, and familiarity with Cat ET/SIS is a plus; a DZ license is preferred. You will work safely, communicate well with customers, and contribute to service excellence.

Qualifications

• A valid Technician License relative to this position.
• Minimum 3 years of experience in repair and service of heavy equipment.
• Familiarity with Cat systems (ET and SIS beneficial).
• A valid Driver’s Licence (DZ Licence preferred).

Responsibilities

• Diagnose mechanical problems using Caterpillar testing equipment and high-level technical skills.
• Maintain quality workmanship to repair Caterpillar equipment in the field and on-site.
• Travel to customer sites in a Toromont service truck and build trusted customer relationships.
• Adhere to safety standards and Toromont’s Health and Safety culture while delivering service.

Skills

Heavy equipment repair

CAT ET

CAT SIS

Driver's license

DZ license preferred

Field service experience

Tools

CAT testing equipment

Job description

Toromont Cat is looking for a Field Service Technician to join our team in Fredericton. In this role, you’ll travel directly to customer sites in a Toromont service truck to deliver exceptional service and product expertise. You’ll diagnose, repair, and maintain equipment to the highest standards, ensuring all work is completed efficiently, safely, and with integrity.

Hourly wage: $48.72 - $51.55 an hour

As a Toromont Cat Field Service Technician, YOU will experience:

• Working within one of the safest organizations in the industry where your safety and well-being are our most important priority
• Working for the best in class equipment dealer and with the premium Caterpillar brand
• Opportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your success
• Competitive total rewards including: wages, benefits, and premiums (as eligible)
• An opportunity for flexible work schedules and opportunities across multiple locations across Eastern Canada

In a typical day, YOU will:

• Possess a strong work ethic and a positive attitude to get the job done right and on time.
• Demonstrate safe, environmentally sound and healthy work behaviours at all times, in support of Toromont’s Health and Safety Culture
• Diagnose mechanical problems using Caterpillar testing equipment and leveraging top tier technical skills
• Maintain quality workmanship to repair Caterpillar equipment within the established time standards out in the field Maintain excellent communication and trusted customer relationships through regular on site visits

Must-haves for this role:

• A valid Technician License relative to this position, following Provincial standards
• Minimum 3 years of experience in repair and service of heavy equipment both in the shop and in the field
• Familiarity with Cat systems (ET and SIS would be beneficial)
• A valid Driver’s Licence (DZ Licence preferred)

About Toromont Cat

With over 4,000 employees and 56 locations from Manitoba to Newfoundland, Toromont Cat has a proven track record, industry knowledge, dealership infrastructure, and service mindset to ensure our Construction, Mining, and Power Generation customers succeed. At Toromont Cat, work is built around people's strengths, our products, technology and an outstanding customer experience and through our strong partnership with Caterpillar ,Toromont Cat takes care of our employees who take care of our customers! When you join our team, you become a member of the Toromont family. Your success is our success!