Field Service Technician

TCAT Div of Toromont Industries Ltd; Charlottetown; On-site; CAD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Field Service Technician to join their dynamic team. This role offers the chance to work with premium equipment and provides opportunities for continuous learning and professional development. You will be responsible for diagnosing mechanical issues, ensuring high-quality repairs, and maintaining excellent communication with customers. With a focus on safety and well-being, this position allows for flexible work schedules across multiple locations in Eastern Canada. If you have a strong work ethic and a passion for heavy equipment, this is the perfect opportunity for you.

Benefits

Flexible work schedules

Competitive total rewards

Internal training opportunities

Qualifications

• 3+ years of experience in heavy equipment repair and service.
• Valid Technician License following Provincial standards.

Responsibilities

• Provide superior service and product expertise to customers.
• Maintain quality workmanship and trusted customer relationships.

Skills

Diagnosing mechanical problems

Communication skills

Caterpillar testing equipment

Strong work ethic

Education

Technician License

Tools

Cat systems (ET and SIS)

Job description

Charlottetown (AC)
130 Sherwood Road
Charlottetown, PE C1A7J7, CAN

Charlottetown (AC)
130 Sherwood Road
Charlottetown, PE C1A7J7, CAN

Toromont Cat is looking for a Field Service Technician, Heavy Equipment to go directly to customer sites in a Toromont Service truck and provide superior service and product expertise to maintain high standards that ensure repairs are completed in a timely manner with the utmost integrity.

As a Toromont Cat Field Service Technician, YOU will experience:

• Working within one of the safest organizations in the industry where your safety and well-being are our most important priority
• Working for the best in class equipment dealer and with the premium Caterpillar brand
• Opportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your success
• Competitive total rewards including: wages, benefits, and premiums (as eligible)
• An opportunity for flexible work schedules and opportunities across multiple locations across Eastern Canada

In a typical day, YOU will:

• Possess a strong work ethic and a positive attitude to get the job done right and on time.
• Demonstrate safe, environmentally sound and healthy work behaviours at all times, in support of Toromont’s Health and Safety Culture
• Diagnose mechanical problems using Caterpillar testing equipment and leveraging top tier technical skills
• Maintain quality workmanship to repair Caterpillar equipment within the established time standards out in the field Maintain excellent communication and trusted customer relationships through regular on site visits

Must-haves for this role:

• A valid Technician License relative to this position, following Provincial standards
• Minimum 3 years of experience in repair and service of heavy equipment both in the shop and in the field
• Familiarity with Cat systems (ET and SIS would be beneficial)
• A valid Driver’s Licence (DZ Licence preferred)

About Toromont Cat

With over 4,000 employees and 56 locations from Manitoba to Newfoundland, Toromont Cat has a proven track record, industry knowledge, dealership infrastructure, and service mindset to ensure our Construction, Mining, and Power Generation customers succeed. At Toromont Cat, work is built around people's strengths, our products, technology and an outstanding customer experience and through our strong partnership with Caterpillar ,Toromont Cat takes care of our employees who take care of our customers! When you join our team, you become a member of the Toromont family. Your success is our success!