Field Service Technician

Mazak Corporation Canada; Cambridge; On-site; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental Insurance

Disability Insurance

RRSP matching

DPSP

Job summary

Mazak Corporation Canada is seeking a Field Service Technician to install, diagnose, repair, and train customers on CNC machines in the Waterloo Region. The role requires reading engineering drawings, PLC/hydraulic/pneumatic knowledge, and 1–3 years field service experience. A G-driver’s license and MS Office skills are required.

Travel is about 50% with potential overnight stays based on customer needs. Benefits include training and a team-focused environment with competitive compensation.

Qualifications

• Education: Millwright or Electrician Certification or Diploma.
• Experience: 1–3 years in Field Service with ability to read engineering drawings and understand PLC/Hydraulic/Pneumatic circuits.
• G-Driver’s License is required.
• Proficiency in MS Windows and Office Suite.
• Clear reporting and written communication skills.

Responsibilities

• Install machines and accessories at customer sites, including assembly, leveling, aligning, adjusting and wiring.
• Diagnose and repair mechanical, electrical and software problems on machines at customer sites.
• Test operation of machines after installation or repair.
• Train customers on machine functions.
• Learn new machine features as they become available.
• Complete reports documenting installation, assessments, repairs, and parts used.
• Utilize test equipment for troubleshooting purposes.

Skills

Reading engineering drawings

PLC knowledge

Hydraulic/Pneumatic circuits

G-Driver’s License

MS Windows

MS Office

Troubleshooting

Education

Millwright or Electrician Certification or Diploma

Job description

Mazak is the global leader in the design and manufacture of highly productive CNC machine tools and automation systems, including turning centers, vertical and horizontal machining centers, Multi-Tasking solutions, 5-axis machining centers and PALLETECH manufacturing systems. Committed to innovative product development, advanced manufacturing technologies and long-term customer support, Yamazaki Mazak Corporation employs more than 8,700 associates, manages 11 manufacturing plants – which all use Mazak machines to make other Mazaks – and operates 38 Technology Centers around the world through its subsidiaries.

Our proud team is growing, and we need a Field Service Technician in the Waterloo Region.

The job duties are (but are not limited to):

• Install machines and accessories at customer sites. Installation includes all necessary assembly, leveling, aligning, adjusting, calibrating and wiring of machines and accessories.
• Diagnose and repair mechanical, electrical and software problems on machines and accessories at customer sites.
• Test operation of machines and accessories after completing installation or repair
• Train customers on functions of the machines
• Learn new machines features and accessories as they become available
• Complete reports documenting installation, assessment of reported problem, repairs completed, parts installed
• Utilize various test equipment for trouble shooting purposes, indicators, test bars, clamp force gauges, etc.

What are your Qualifications:

• Education: Millwright or Electrician Certification or Diploma
• Experience of at least 1-3 years in Field Service, with knowledge on reading and understanding engineering drawings, PLC and Hydraulic / Pneumatic circuits;
• G-Driver’s License
• Proficiency in MS Windows and Office Suite
• Sound writing and reporting skills

Travelling Requirement: 50% of the time, depending on your home base and the customers needs. Assignments might require overnight or multiple night stay from time to time.

And what is in it for you?

• Competitive compensation
• RRSP, DPSP and company matching from day 1
• Available training with the leaders in the industry;
• Medical, Dental and Disability Insurance
• A supportive team environment to grow and thrive.

Mazak provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial or local laws.

Mazak is also is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodations during the recruitment and selection process, please let us know.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Mazak is proud to read and evaluate every single profile without any AI technology. We are moved with people, by people and to people.