Field Service Technician

Flow Control Group; Brantford; On-site; CAD 45,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated Service Technician to join their dynamic team. In this role, you will be the face of the company, providing exceptional service and support to clients while ensuring the effective maintenance and repair of industrial compressors. With a focus on safety and customer satisfaction, you will engage in a variety of tasks, from preventive maintenance to emergency repairs, all while working in a supportive environment that values teamwork and respect. If you are passionate about technical work and customer service, this opportunity is perfect for you.

Benefits

Bonuses for all employees

Group insurance including life and disability

RRSP program with employer match

Employee share ownership program

Service vehicle, cell phone, and tablet for technicians

Qualifications

• 2+ years of experience in a similar role.
• Knowledge of industrial air compressor components and systems.

Responsibilities

• Diagnose, troubleshoot, and repair compressor components/issues.
• Perform preventive maintenance on compressors and related equipment.
• Communicate equipment status with clients and document work performed.

Skills

Diagnosing and troubleshooting skills

Attention to detail

Time management and prioritization

Strong customer service skills

Adaptability and flexibility

Commitment to technical skill development

Ability to work independently

Education

Training in industrial, mechanical, pneumatic, or millwright equipment

Job description

Company:

IPG

ReapAir Compressor Services

ReapAir Compressor Services is a division of Inter-Power Group located in Burlington, Ontario. We specialize in industrial compressors, their components, as well as service and maintenance. Our goal is to provide compressed air solutions and peace of mind to our customers.

Our field technicians are the face of ReapAir Compressor Services. As a technician, you will play a key role in delivering exceptional service, meeting customer needs, and building strong relationships.

Repairs, maintenance, and service are performed at client sites in Southwestern Ontario, specifically in the London area and in the GTA.

Why work at ReapAir Compressor Services?

• Be part of a dynamic and growing team
• Bonuses for all employees
• Work in a health and safety-focused environment
• Values of teamwork, respect, transparency, and customer satisfaction
• Group insurance including life and disability, 60% paid by employer
• RRSP program with employer match up to 3%
• Employee share ownership program (no investment required)
• Service vehicle, cell phone, and tablet for technicians

Your role in our team:

Reporting to the Service Manager and Service Coordinator, the Service Technician responds to various service calls, including preventive maintenance and emergency repairs. Travel to customer sites is required, with a service vehicle provided.

Responsibilities:

• Diagnose, troubleshoot, and repair compressor components/issues
• Perform preventive maintenance on compressors, dryers, tanks, filters, drains, fans, motors, etc.
• Provide professional service adhering to "Customer first and first time right" principles
• Install and start-up air compressors
• Meet time frame targets for service, maintenance, and breakdowns
• Communicate equipment status with clients
• Document work performed thoroughly
• Maintain a safe and clean work environment
• Perform other duties as assigned

Physical ability to handle all aspects of the job, including climbing ladders and carrying equipment, is required. Overtime and on-call work, including occasional travel and overnight stays, may be necessary.

Requirements:

• 2+ years of experience in a similar role
• Training in industrial, mechanical, pneumatic, or millwright equipment
• Experience with compressor servicing or related fields
• Knowledge of industrial air compressor components and systems
• Valid driver’s license with a clean abstract
• Fluent in English (reading and writing)

Skills & Abilities:

• Diagnosing and troubleshooting skills
• Attention to detail
• Time management and prioritization
• Strong customer service skills
• Adaptability and flexibility
• Commitment to technical skill development
• Ability to work independently

Are you ready to take on this challenge? Apply now! Please note that only selected candidates will be contacted. Thank you for your interest in ReapAir Compressor Services, a division of Inter-Power Group.