Field Service Representative

Solar Turbines; Edmonton; On-site; CAD 98,000 - 143,000; Full time

Job summary

Caterpillar Inc. is seeking a field service professional to install, maintain and troubleshoot turbomachinery and package systems at customer locations. The role emphasizes on-site preventive maintenance, inspections, callout services and commissioning activities.

You will use diagnostic tools, refer to schematics, and perform routine installations while ensuring safety and high-quality service for diverse clients in industrial environments.

Qualifications

• Degree or equivalent experience desired.
• Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner.
• Initiative and proactive engagement on self-identified job responsibilities and challenges; ability to seek out work and drive to accomplish goals.
• Knowledge of maintenance practices for power plants and mechanical systems.
• Knowledge of safety procedures and regulatory requirements for industrial environments.

Responsibilities

• Installs, maintains and troubleshoots equipment at the customers location using a set of tools, parts and technical diagrams.
• Perform routine installations and make adjustments to equipment as appropriate within normal procedures.
• Use a variety of test equipment to diagnose and identify malfunctions and refer to schematics and specifications.

Skills

Customer service

Initiative

Problem solving

Mechanical maintenance - Power supply

Mechanical maintenance (Oil and Gas)

Safety (Oil and Gas)

Programmable Logic Controller (PLC)

Troubleshooting technical problems

Education

Degree or equivalent experience

Job description

Job Description

Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We dont just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Career Area

Product Support

What you will do

Installs, maintains and troubleshoots equipment at the customer's location using a set of tools, parts and technical diagrams. Customer service assignment include on-site preventive maintenance and inspection service work, callout services and commissioning activities on turbomachinery and package systems.

• Use a variety of test equipment to diagnose and identify malfunctions and may refer to schematics and manufacturers' specifications that provide instructions on how to locate problems.
• Use hand tools, gauges and instruments to analyze, repair or replace faulty parts. Utilize digital tools and systems.
• Check for common causes of trouble, such as dirty or defective components, clean and lubricate equipment as needed.
• Perform routine installations and make adjustments to equipment as appropriate within normal procedures.

What you will have

Degree or equivalent experience desired

Service Excellence

Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner.

Initiative

Being proactive and committing to action on self-identified job responsibilities and challenges; ability to seek out work and the drive to accomplish goals.

Problem Solving

Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.

Mechanical Maintenance - Power Supply

Knowledge of machines used in power plant; ability to conduct preventive maintenance and repairs or replacements on faulty mechanical parts used in power plants.

Mechanical Maintenance (Oil and Gas)

Knowledge of mechanical equipment and the preventive maintenance; ability to repair or replace faulty mechanical parts used in the exploration, production or refining of hydrocarbons.

Safety (Oil and Gas)

Knowledge of procedures, practices, considerations and regulatory requirements for the safety and protection of workers, community, environment and company assets; ability to identify and respond accordingly to work-related hazards.

Programmable Logic Controller (PLC)

Knowledge of Programmable Logic Controller (PLC); ability to design, implement, and operate automated process controls.

Troubleshooting Technical Problems

Knowledge of troubleshooting approaches, tools and techniques; ability to anticipate, detect and resolve technical problems in a manufacturing environment.

Job Description

This Job Description is intended as a general guide to the job duties for this position and is intended for the purpose of establishing the specific salary grade. It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities, duties and effort required of employees assigned to this job. At the discretion of management, this description may be changed at any time to address the evolving needs of the organization. It is expressly not intended to be a comprehensive list of "essential job functions" as that term is defined by the Americans with Disabilities Act.

Summary Pay Range

70,667.00 - 102,898.00

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Additional Information

• We are hiring to fill an existing position.
• Visa Sponsorship is not available for this position.

Posting Dates

September 4, 2026 - September 17, 2026

Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply