Field Service Engineer: Ontario On-Site, 100% Travel

Agilent

Canada

Hybrid

CAD 84,000 - 131,000

Full time

4 days ago

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Job summary

Agilent Technologies is seeking a Field Service Engineer to install, maintain and repair complex lab systems at customer sites across Ontario. You will troubleshoot, optimize hardware/software configurations, and ensure calibration and performance meet specifications.

This full-time role offers 100% travel, the possibility to work remotely, and collaboration with Support, Sales, Marketing and R&D to deliver integrated solutions; a science degree and lab experience are required.

Qualifications

Must live in Ontario, Canada.
Post-secondary degree in science (chemistry/biochemistry/biotechnology) or equivalent.
2 years laboratory experience.
Troubleshooting and problem-solving skills required.
Clear verbal and written communication.
Willingness to travel 100%.
Customer-facing role experience is a plus.

Responsibilities

On-site installation, implementation, maintenance and repair of systems.
Install and optimize hardware/software/network configurations at customer sites.
Diagnose and resolve product performance problems.
Perform maintenance and repair services.
Advise customers on preventive maintenance and configurations.
Collaborate with Support, Sales, Marketing and R&D to provide solutions.
May deliver internal technical training and seminars.
Possibly train other field engineers or customers.
May calibrate equipment on-site for large-volume customers.
Meet credentialing requirements to gain access to customer sites.