fast food restaurant manager

Government of Canada - Western; Victoria; On-site; CAD 50,000 - 75,000; Full time

Job summary

The Government of Canada - Western is seeking an operations manager to oversee daily activities and ensure effective service delivery. This role involves managing staff, satisfying client needs, and maintaining operational efficiency in a fast-paced, urban environment. Ideal candidates will showcase strong communication skills, attention to detail, and the ability to manage various tasks under pressure.

Qualifications

• 1-2 years of experience in a supervisory role.
• Familiarity with accounting software and point of sale systems.
• Strong communication skills required for client interaction.

Responsibilities

• Determine services and implement operational procedures.
• Conduct performance reviews and manage inventory.
• Ensure health and safety regulations are followed.

Skills

Customer service

Organized

Attention to detail

Team player

Excellent oral communication

Excellent written communication

Education

Secondary (high) school graduation certificate

Tools

MS Excel

MS Office

Electronic cash register

Accounting software

Job description

Overview Languages

English

Education

• Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Urban area

Responsibilities Tasks

• Determine type of services to be offered and implement operational procedures
• Conduct performance reviews
• Cost products and services
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate with clients for catering or use of facilities
• Participate in marketing plans and implementation
• Address customers' complaints or concerns
• Provide customer service
• Plan, organize, direct, control and evaluate daily operations

Supervision

• 11-15 people

Experience and specialization Computer and technology knowledge

• Accounting software
• Electronic cash register
• MS Access
• MS Excel
• MS Office
• MS Outlook
• MS PowerPoint
• MS Windows
• MS Word
• Point of sale system
• Spreadsheet

Additional information Transportation/travel information

• Public transportation is available

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Handling heavy loads
• Physically demanding
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods
• Large workload
• Overtime required

Personal suitability

• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player