Family Intervention Worker

Options Community Services; Surrey; On-site; CAD 36,000 - 52,000; Full time

Job summary

Options Community Services is seeking a Family Intervention Worker in Surrey, BC, to provide trauma-informed, strength-based outreach and intervention to youth and families. The role involves collaborating with caregivers, schools and partners to support youth and strengthen family relationships.

The position requires at least two years of youth service experience and a Diploma in Child and Youth Care, with a valid BC driver’s licence and access to a vehicle.

Qualifications

• Two years of recent experience providing services to youth (aged 12–18) and their families
• Diploma in Child and Youth Care or equivalent combination of education and experience
• Access to a reliable, insured vehicle and valid BC driver’s licence

Responsibilities

• Collaborate with caregivers, schools, service providers and community partners to strengthen family relationships
• Improve communication and promote stability for youth to remain safely in or reunify with the family home
• Assist in connecting families to appropriate community supports
• Work flexible hours including occasional weekends/evenings as required
• Report to Program Manager and contribute to program planning and service delivery

Skills

Youth engagement

Trauma-informed practice

Strength-based approach

Culturally responsive

Communication

Facilitation

Relationship-building

Adaptability

Case management

Education

Diploma in Child and Youth Care

Tools

Electronic client record systems

Job description

Youth Services – Family Connections Program

Regular Full Time

Posting Date:

Location:

Wage:

Hours of Work:

Closing Date:

August 21, 2026

Surrey, BC

$32.03 per hour

35 hours per week

September 21, 2026

Options Community Services is a non-profit organization dedicated to delivering social services across the Southern Fraser region (Surrey, Delta, White Rock and Langley) from early childhood to seniors. Our comprehensive range of programs and services relies on collaborative relationships with individuals, businesses, community groups and government bodies to create focused, effective and responsive resources for the community.

Position Overview

Passionate about providing trauma-informed, strength-based, and culturally responsive outreach and intervention services to youth and their families? We’re looking for an experienced Family Intervention Worker to work collaboratively with various groups to strengthen family relationships, promote stability, and support youth. If you are a strong advocate for youth and families, have lots of experience with reluctant youth while being organized, we want to hear from you!

Reporting to the Program Manager, the successful candidate will be responsible for working collaboratively with caregivers, schools, service providers, and community partners to strengthen family relationships, improve communication, promote stability, and support youth to remain safely in or reunify with the family home whenever possible. This position also assists in connecting families to appropriate community supports as applicable. The non-standard work schedule is generally Monday to Friday but weekend and evening work is required to meet the needs of youth and families.

Qualifications

The ideal candidate has at least two years of recent experience providing services to youth, preferably youth aged 12-18 and their families and a Diploma in Child and Youth Care or its equivalent combinationof relevant education and experience. Access to a reliable, insured vehicle and a valid B.C. driver’s licence is required.

This individual brings strong knowledge of adolescent development, family systems, trauma-informed practice, and family preservation approaches. Skilled in assessment, case management, crisis response, advocacy, and service planning, they effectively engage youth and families facing complex barriers. They demonstrate excellent communication, facilitation, and relationship-building abilities, with a culturally sensitive and collaborative approach. Highly adaptable and solution-focused, they can manage competing priorities, exercise sound judgment, and maintain strong partnerships while utilizing electronic client record systems and standard office technology.

This role requires the incumbent to undergo a Police Information Check (PIC), and a Vulnerable Sector Check by the Ministry of Justice.

We thank all applicants for their interest in working with OCS. Due to the volume of applicants, only those qualified and shortlisted will be contacted.

The land which we are on is the unceded territories of the Coast Salish peoples including Kwantlen, Katzie, Matsqui, Musqueam, Semiahmoo, Tsawwassen, Kwikwetlem and the Sto:lo Nations.