FAMILY SUPPORT WORKER (12 MONTH CONTRACT)

McMan Youth, Family and Community Services Association of Calgary & Area; Calgary; On-site; CAD 54,000 - 60,000; Full time

Job summary

McMan Calgary & Area is seeking a Family Support Worker for a 12-month contract to deliver in-home supports, goal planning with families, supportive counselling, advocacy and referrals. The ideal candidate has a degree or diploma in social work or related field and at least three years of direct experience with families.

Strong crisis management, interpersonal skills, and ability to work independently in the community are essential; on-call, some evenings and weekends are required, with a

Qualifications

• Degree or diploma in social work, psychology, or related field.
• Minimum three years of direct experience with families.
• Experience with diverse cultural and socio-economic backgrounds.
• Experience with at-risk families and complex needs.
• Knowledge of child development and parenting practices.
• Excellent interpersonal and counselling skills.
• Asset: training in Nurturing Parenting, Circle of Security, or Triple P.
• Proficiency with databases and electronic documentation.
• Reliable vehicle and proof of vehicle insurance.
• Current IRC and Police/Vulnerable Sector checks and First Aid.
• On-call rotating schedule and some evenings/weekends.

Responsibilities

• Provide In-Home Supports through home visits, goal planning, and referrals.
• Offer supportive counselling and advocacy for families.
• Coordinate referrals and resources to meet complex needs.
• Be available for on-call coverage and evening/weekend hours.

Skills

Crisis management

Interpersonal skills

Counselling

Relationship-building

Independent work

On-call flexibility

Education

Degree or diploma in Social Work, Psychology, or related

Tools

Databases

Electronic documentation systems

Assessment tools

Job description

If you’re looking to make a difference, make it with McMan … be the connection that changes everything!

At McMan Calgary & Area, connection is at our core. Every year, we make a meaningful difference in the lives of more than 5,000 children, youth, adults, and families by providing programs and services that support those with complex needs—including mental health challenges, addictions, homelessness, poverty, and disabilities. We believe in everyone’s deep and infinite worth, and no matter who you are, we will walk alongside you.

Through our work, we rebuild, integrate, and strengthen connections—to self, peers, families, communities, support professionals, and the land—because people need people. Our sense of well-being, identity, and belonging comes from relationships, and healing happens through these connections. Professional supports are there for a season or a reason—not a lifetime—because our goal is to empower individuals and families to thrive independently.

McMan’s Family Development Program is looking for a Family Support Worker for a 12-month contract opportunity to join our team. As a Family Support Worker, you would be responsible for providing In-Home Supports through conducting home visits, goal planning with families, providing supportive counselling, advocacy and referrals. The ideal candidate will possess excellent crisis management abilities and be comfortable working independently in the community.

IDEAL CANDIDATE

• Completed a Degree or diploma in Social Work, Psychology, or a related human services discipline.
• Minimum three years of direct experience working with families.
• Demonstrated experience working with children and families from diverse cultural and socio-economic backgrounds.
• Experience supporting at-risk families with complex needs, including domestic violence, mental health challenges, and involvement with Children and Family Services.
• Strong working knowledge of child development and parenting practices.
• Excellent interpersonal, relationship-building, and supportive counselling skills.
• Training in Nurturing Parenting Program, Circle of Security Parenting, and/or Triple P is considered an asset.
• Proficiency with databases, electronic documentation systems, and current technology.
• Working knowledge and experience using assessment tools.
• Reliable vehicle and proof of adequate vehicle insurance.
• Current Child Intervention Record Check (IRC) and Police/Vulnerable Sector Check, and First Aid
• This role will require on call support on a rotating basis, and/or This role will require some evening and weekend work hours.

Equal Opportunity

McMan is committed to equity, diversity and inclusion and recognizes that a diverse staff benefits and enriches the work environment and contributes to organizational excellence. We acknowledge that Indigenous lived experience, community connection, and cultural knowledge are valuable forms of expertise. At McMan, we welcome applications from qualified individuals from diverse backgrounds and encourage Indigenous applicants to share their experiences in ways that feel meaningful to them.

Salary Range: $54,193-$60,215

Closing Date: August 24, 2026 (or until a suitable candidate is found)

Thank you for applying to McMan. While we appreciate your interest in this role, only applicants selected for an interview will be contacted.

Note - the successful candidate will be required to provide satisfactory Police, Vulnerable and IRC background checks current within the past 6 months, First Aid, Driver's Abstract, proof of $2M liability insurance, and work references. Proof of these documents may be requested in advance to be presented during an interview.

The collection, use, and retention of personal information will be in accordance with McMan privacy policies and practices. By submitting your resume and personal data to McMan and participating in a personal interview, you acknowledge and consent to collecting, using, and disclosing your personal information by McMan to determine your suitability for employment opportunities.