Facility Management Supervisor

CN360; Edmonton; On-site; CAD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Facility Management Supervisor to lead operations and ensure compliance with safety and maintenance standards. This role involves organizing daily activities, supervising contractors, and managing budgets. The ideal candidate will have a customer-centric attitude, strong communication skills, and at least 5 years of experience in a unionized environment. Join a forward-thinking company that values safety, teamwork, and operational excellence while contributing to community prosperity and sustainable trade.

Qualifications

• 5+ years experience as a facility supervisor in a unionized environment.
• Trade certification or equivalent required.

Responsibilities

• Organize and supervise facility management operations and technical tasks.
• Manage cost center budgets and prioritize discretionary spending.

Skills

Facility Management

Project Management

Analytical Thinking

Customer Service

Communication Skills

Education

Trade Certification

Valid Driver’s License

Tools

Building Maintenance Systems

Job description

At CN, every day brings new and exciting challenges. You can expect an interesting environment where you’re part of making sure our business is running optimally and safely—helping keep the economy on track. We provide the kind of paid training and opportunities that long-term careers are built on, and we recognize hard workers who strive to make a difference. You will be able to thrive in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!

Job Summary

The Facility Management Supervisor must organize, monitor, and supervise facility management operations and perform a variety of technical tasks related to facility management for their sub-region (province/territory/LRC). The person ensures that activities are performed safely, within budgets, and in strict compliance with building regulatory and maintenance standards consistent with business expectations.

Main Responsibilities

Human Resources

• Plan daily facility management activities related to buildings, utilities, yard equipment, and bridges, based on priorities (e.g., emergencies, scheduled maintenance).
• Supervise work performed by external contractors and unionized staff to meet requirements.
• Enforce labour agreements, including overtime requests, scheduling, grievances, investigations, and discipline.
• Ensure that CN Safety Standards are met and followed by internal and external maintenance employees.
• Perform daily safety briefings.
• Report Federal Railroad Administration (FRA) injuries and workplace accidents.

Project Coordination

• Respond to maintenance requests from CN employees in their regions, evaluate requests, and determine effective resolutions.
• Interact with senior management in Operations regarding repair and maintenance requests.
• Ensure scheduled preventive maintenance is performed on critical infrastructure, noting work completion in CN database.
• Complete prioritized assessments of buildings and schedule repairs or replacements for approval.
• Request proposals or multiple bids for facility management within delegation of authority.

Budgets

• Manage cost center budgets, prioritizing discretionary spending.

Working Conditions

The role is based in an office environment with approximately 25% travel required. Due to the nature of the position, 24/7 availability is necessary to handle emergencies. The incumbent must handle pressure and stress to meet tight deadlines.

Requirements

Experience

• Minimum of 5 years experience as a facility supervisor in a unionized environment.

Education / Certification / Designation

• Trade certification or equivalent.
• Valid driver’s license.

Competencies

• Customer-centric attitude to improve the customer journey.
• Ability to collaborate with internal stakeholders for productivity.
• Effective communication skills adaptable to the audience.
• Analytical thinking for sustainable performance recommendations.
• Ability to promote ideas while assessing impacts.
• Develop solutions aligned with customer expectations to increase satisfaction.
• Remain calm under pressure and adapt quickly to change.

Technical Skills / Knowledge

• Time and project management skills.
• Knowledge of building maintenance systems.
• Preference for those with railway knowledge or experience.

About CN

CN is a world-class transportation leader and trade enabler, transporting over 300 million tons of resources and goods across North America annually. Connecting Canada’s coasts with the U.S. via a 19,500-mile network, CN has been contributing to community prosperity and sustainable trade since 1919. Committed to social responsibility and environmental stewardship, CN works as ONE TEAM focused on safety, sustainability, and customer service, delivering operational excellence.