Facility Management Supervisor- EN

CN; Edmonton; On-site; CAD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Facility Management Supervisor to lead and supervise facility operations. This role involves ensuring safety compliance, managing budgets, and coordinating maintenance projects. With a focus on teamwork and customer satisfaction, you will engage with various stakeholders to enhance operational efficiency. This position offers a dynamic work environment with opportunities for professional growth and development, making it ideal for those passionate about facility management and operational excellence.

Qualifications

• 5+ years experience as a facility supervisor in a unionized environment.
• Trade Certification or equivalent required.

Responsibilities

• Supervise facility management operations and ensure compliance with safety standards.
• Manage cost centre budgets and prioritize discretionary spending.

Skills

Facility Management

Project Management

Analytical Thinking

Effective Communication

Customer-Centric Attitude

Education

Trade Certification

Valid Driver’s License

Tools

Building Maintenance Systems

Job description

At CN, every day brings new and exciting challenges. You can expect an interesting environment where you're part of making sure our business is running optimally and safely—helping keep the economy on track. We provide the kind of paid training and opportunities that long-term careers are built on, and we recognize hard workers who strive to make a difference. You will be able to thrive in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!

Job Summary

The Facility Management Supervisor must organize, monitor, and supervise facility management operations and perform a variety of technical tasks related to facility management for their sub-region (province/territory/LRC). The person ensures that activities are performed safely, within budgets, and in strict compliance with building regulatory and maintenance standards, consistent with business expectations.

Main Responsibilities

Human Resources

• Plan daily facility management activities related to buildings, utilities, yard equipment, and bridges based on priorities (e.g., emergencies, scheduled maintenance).

• Supervise work performed by external contractors and unionized staff to meet requirements.

• Enforce labour agreements including requests for overtime, scheduling, grievances, investigations, discipline, etc.

• Ensure CN Safety Standards are met and followed by internal and external maintenance employees.

• Perform daily safety briefings.

• Report Federal Railroad Administration (FRA) injuries and workplace accidents.

Project Coordination

• Respond to maintenance work requests from CN employees in their regions, evaluate requests, and determine effective resolutions.

• Interact with senior management in Operations regarding repair and maintenance requests.

• Ensure scheduled preventive maintenance on critical infrastructure, noting work completion in CN database.

• Complete prioritized assessments of buildings and schedule repairs or replacements for approval.

• Outsource RFPs or bids for facility management within delegation of authority.

Budgets

• Manage cost centre budgets, prioritizing discretionary spending.

Working Conditions

The role is based in an office environment with 25% travel required. Due to the nature of the position, 24/7 availability is required to handle emergencies, with the ability to handle pressure and stress to meet deadlines.

Requirements

Experience

• Minimum of 5 years experience as a facility supervisor in a unionized environment.

Education/Certification/Designation

• Trade Certification or equivalent.

• Valid Driver’s License.

Competencies

• Customer-centric attitude to improve the customer journey.

• Collaboration with internal stakeholders for productivity.

• Effective communication and adaptability.

• Analytical thinking for performance improvement.

• Idea promotion and impact evaluation.

• Developing solutions aligned with customer expectations.

• Calmness under pressure and adaptability to change.

Technical Skills/Knowledge

• Time and project management.

• Knowledge of building maintenance systems.

• Railway knowledge/experience preferred.

About CN

CN is a world-class transportation leader and trade-enabler, transporting over 300 million tons of goods annually across North America. Connecting coasts and borders since 1919, CN is committed to social responsibility and environmental stewardship.

At CN, we work as ONE TEAM, focused on safety, sustainability, and our customers, providing operational and supply chain excellence to deliver results.