F&I Specialist - Finance Solutions & Customer Experience

Formulafordlincoln; Guelph; On-site; CAD 50,000 - 150,000; Full time

Benefits offered by this job

Health benefits

RRSP matching

Training & development

Team events

Dynamic workplace

Job summary

Queenston Automotive Group in Guelph, ON, seeks an experienced F&I Specialist to oversee financing and insurance processing, working with customers, sales staff and lenders to maximize profitability.

The role requires OMVIC license, automotive dealership experience and a customer-first mindset. We offer comprehensive benefits, RRSP matching and ongoing training to support professional growth.

Qualifications

• Minimum 2 years as Financial Services Manager.
• Minimum 2 years automotive dealership experience.
• Current OMVIC license and valid driver’s license.

Responsibilities

• Understand financing needs and present tailored solutions.
• Present financing options and related products to customers.
• Process finance transactions in compliance with province laws.
• Maintain relationships with lenders and insurers to optimize offerings.
• Handle customer inquiries and follow up to ensure satisfaction.
• Build rapport to create referrals and drive loyalty.

Skills

Financial services management

Automotive dealership experience

Customer service

Negotiation

Attention to detail

Education

OMVIC License

Driver's License

Job description

Queenston Automotive Group in Guelph, ON, seeks an experienced F&I Specialist to oversee financing and insurance processing, working with customers, sales staff and lenders to maximize profitability.

The role requires OMVIC license, automotive dealership experience and a customer-first mindset. We offer comprehensive benefits, RRSP matching and ongoing training to support professional growth.