Eyewear Sales & Care Specialist – On-the-Job Training

Shopko Optical; Morris; On-site; CAD 29,000 - 41,000; Full time

Benefits offered by this job

Volunteer Pay

Sick Pay

401K with Match

Employee Assistance Program

On the Job Training & Certification

Teammate Discounts on eyewear

Job summary

Shopko Optical is seeking an Optical Sales Associate in Morris, MN to provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. You will prepare work orders for the Optical Lab, process medical billing information, and maintain frame inventory.

The role offers on-the-job training, certification opportunities, and a benefits package including 401K with match and sick pay. Training is provided with no prior experience required.

Qualifications

• High School Graduate or equivalent.
• Maintain license as required by state.
• To become Certified, teammate must complete Shopko OCE Certification requirements and calendar modules.
• Previous experience in an office and/or optical dispensing is preferred.
• Able to handle multiple customer interactions/phone calls at a time.
• Able to analyze prescriptions and assist with repairs and adjustments.

Responsibilities

• Provide excellent customer and patient service according to company standards.
• Analyze patient eyewear needs and recommend lenses, coatings, and frames.
• Assist patients in selecting frames according to style and measurements.
• Order and dispense eyewear accurately and professionally.
• Assist patients with frame repairs and adjustments.
• Instruct patients on contact lens care.
• Assist Optometrist with case histories and screenings.

Skills

Customer service

Optical dispensing

Multi-tasking

Phone handling

Education

High School Diploma or equivalent

Tools

Cash register

Optical equipment

Job description

Shopko Optical is seeking an Optical Sales Associate in Morris, MN to provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. You will prepare work orders for the Optical Lab, process medical billing information, and maintain frame inventory.

The role offers on-the-job training, certification opportunities, and a benefits package including 401K with match and sick pay. Training is provided with no prior experience required.