Student Optician: Eyewear Specialist in Training

Specsavers Norge; Ottawa; On-site; CAD 26,000 - 29,000; Full time

Benefits offered by this job

Paid vacation (3 weeks)

Birthday Leave

Volunteer Leave

Free glasses or 12-month contact lens

Friends & Family discounts

Health & dental coverage

Health Care Spending Account

Employee Assistance Program

Career growth

Collaborative culture

Curious, courageous, compassionate, &商

Job summary

Specsavers is hiring a Student Optician in Orleans, ON. You will guide customers through eyewear choices, ensure comfort and style, and work under supervision of a Licensed Optician.

The role emphasizes high standards of customer service and collaboration with retail and clinical teams. We offer compensation of $19-21 per hour, 3 weeks vacation prorated, and extensive benefits including glasses or contact lens provisions, healthcare, and career growth opportunities.

Qualifications

• At least 2 years of customer service experience (retail or optical).
• Ability to thrive in a fast-paced retail environment while staying organized under pressure.
• Reliability and flexibility to work retail hours.
• Friendly, outgoing and confident demeanor with ability to provide knowledgeable product recommendations.
• Motivation to build long-term customer relationships and align with Specsavers’ CX model.
• Must be legally eligible to work in Canada (Specsavers cannot assist with immigration).

Responsibilities

• Assist customers in understanding visual needs and interpreting prescriptions.
• Provide frame and lens selection guidance for comfort, style, and fit.
• Perform dispensing measurements using digital tools and conduct quality checks on eyewear.
• Maintain knowledge of frames, lenses, treatments, and current promotions.
• Manage after-care services and resolve complaints with effective problem-solving.
• Support contact lens recommendations and promotions as directed by supervisors.
• Handle third-party billing professionally and in line with fee structures.
• Coach and support team members to develop optical knowledge and skills.
• Contribute to daily store operations, including inventory management and maintaining store standards.

Skills

Customer service

Retail experience

Product recommendations

Flexibility

Team collaboration

Customer relationships

Work eligibility in Canada

Education

Opticianry post-secondary program (province)

Job description

Specsavers is hiring a Student Optician in Orleans, ON. You will guide customers through eyewear choices, ensure comfort and style, and work under supervision of a Licensed Optician.

The role emphasizes high standards of customer service and collaboration with retail and clinical teams. We offer compensation of $19-21 per hour, 3 weeks vacation prorated, and extensive benefits including glasses or contact lens provisions, healthcare, and career growth opportunities.