Eyecare Medical Associate - Growth & Benefits

Vision Expert; Edmonton; Hybrid; CAD 42,000 - 52,000; Full time

Benefits offered by this job

Quarterly bonuses

Optical coverage

Growth opportunities

Team culture

Job summary

FYidoctors Edmonton – Brewery District is seeking a Medical Associate to join our team and deliver exceptional patient care in a fast-paced clinic. This full-time role offers 30-40 hours per week across Monday to Saturday, with opportunities for growth and development.

You will greet patients, assist with pre-testing, coordinate appointments, and support billing and eyewear services while providing outstanding service in a collaborative environment.

Qualifications

• Retail experience is an asset.
• Ability to multi-task in a fast-paced environment.
• Proficiency with technology and computers (MS Office).
• Excellent communication and interpersonal skills, with a passion for patient service.
• Collaborative, adaptable team player with growth mindset.

Responsibilities

• Greet and check-in/out patients, in person, by phone, and by email.
• Perform pre-testing to support comprehensive eye care.
• Coordinate appointments, prepare prescription printouts, and manage billing and payments.
• Manage eyewear pick-ups and perform minor repairs and adjustments on eyewear.
• Deliver exceptional customer service ensuring a positive patient experience.
• Support clinic operations by performing additional duties as required.

Skills

Customer service

Communication

Multi-tasking

MS Office proficiency

Interpersonal skills

Job description

FYidoctors Edmonton – Brewery District is seeking a Medical Associate to join our team and deliver exceptional patient care in a fast-paced clinic. This full-time role offers 30-40 hours per week across Monday to Saturday, with opportunities for growth and development.

You will greet patients, assist with pre-testing, coordinate appointments, and support billing and eyewear services while providing outstanding service in a collaborative environment.