Eye Care Patient Services Coordinator

FYihealth group; Grande Prairie; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading eyecare provider in Canada is seeking a Patient Services Specialist in Grande Prairie. This full-time position requires strong customer service skills and expertise in a fast-paced environment. Responsibilities include greeting patients, managing bookings, and ensuring exceptional service standards. The ideal candidate will be proficient in MS Office and have a professional demeanor. This role offers competitive wages, bonuses, and a comprehensive benefits package, as well as ongoing training opportunities.

Benefits

Competitive wages including quarterly bonuses

Comprehensive benefits package

Ongoing training and development

Qualifications

• Experience in a retail or customer-facing environment.
• Comfortable in a fast-paced setting.
• Professional and approachable demeanor.

Responsibilities

• Greet patients warmly as they enter the clinic.
• Manage appointment bookings and communications.
• Administer pre-testing services.

Skills

Customer service experience

Proficiency in MS Office Suite

Ability to multi-task

Job description

A leading eyecare provider in Canada is seeking a Patient Services Specialist in Grande Prairie. This full-time position requires strong customer service skills and expertise in a fast-paced environment. Responsibilities include greeting patients, managing bookings, and ensuring exceptional service standards. The ideal candidate will be proficient in MS Office and have a professional demeanor. This role offers competitive wages, bonuses, and a comprehensive benefits package, as well as ongoing training opportunities.