Export Operations Coordinator

Gillespie-Munro Inc.; Vancouver; On-site; CAD 52,000 - 76,000; Full time

Benefits offered by this job

Competitive compensation package

Yearly performance reviews

Paid vacation and personal time off

Fully paid comprehensive benefits (d/視

Group RSP matching

Job summary

Gillespie-Munro Inc. in Vancouver, BC seeks an Export Operations Coordinator to join our International Forwarding team.

You will coordinate export shipments, collaborate with internal teams, suppliers, and customers, and ensure smooth operations and reliable service delivery. The role targets professionals with 1–3 years of freight forwarding experience, strong attention to documentation detail, and the ability to manage variable workloads while meeting tight deadlines.

Qualifications

• 1–3 years of experience in international freight forwarding.
• High accuracy in documentation and data entry.
• Ability to manage fluctuating workloads and meet deadlines.
• Proficient typing and MS Office skills.
• Willingness to learn and participate in training.

Responsibilities

• Oversee daily operations and improve workflow to support client objectives.
• Monitor logistics process including bookings, Bills of Lading, and invoicing.
• Coordinate with suppliers, ocean carriers, transloading facilities, and customers for timely shipments.
• Track shipments to meet cut-off dates and vessel schedules.
• Communicate shipment status and changes proactively throughout the process.
• Prepare and review Bills of Lading instructions and distribute them to customers.
• Prepare export documentation (Bills of Lading, Certificates of Origin, Invoices) on time.
• Maintain shipment data in order management systems and update changes.
• Input data for KPI reporting to monitor performance.
• Manage cargo flow to meet weekly, monthly, and quarterly volume commitments.

Skills

Attention to detail

Time management

MS Office

Freight forwarding knowledge

Data entry

Education

CIFFA Education Program (preferred)

Some post-secondary education (preferred)

Tools

ERP / OMS familiarity

Job description

Gillespie-Munro Inc.

Job Title: Export Operations Coordinator

International Freight Forwarding

Location: Vancouver, British Columbia

Reporting To: Department Manager

Position Overview

Gillespie-Munro Inc.’s International Forwarding team in Vancouver is growing, and we’re looking for a detail-oriented, organized, and motivated professional to join our team.

This role is ideal for someone with 1–3 years of experience in freight forwarding who is looking to build their career in international shipping. You’ll play a key role in coordinating export shipments, working closely with internal teams, suppliers, and customers to ensure smooth operations and consistent service delivery.

Key Responsibilities

• Oversee daily operations and continuously improve workflow and procedures to support customer objectives and overall client satisfaction
• Monitor all aspects of the logistics process, including container deliveries, transloading, bookings, Bills of Lading, and invoicing
• Coordinate with suppliers, ocean carriers, transloading facilities, mills, sales offices, and overseas customers to ensure accurate and timely execution of shipments
• Closely track shipments to meet carrier cut-off dates and VGM deadlines, ensuring cargo is loaded on the intended vessel
• Monitor orders from receipt through vessel departure, ensuring proactive communication throughout the process
• Prepare, review, and communicate Bills of Lading instructions with shipping lines; approve B/L drafts and arrange final distribution to customers
• Prepare and process export documentation including Bills of Lading, Certificates of Origin, Commercial Invoices, Mill Certificates, and related documents
• Ensure export documentation is issued accurately and on time in accordance with sales agreements and letters of credit
• Maintain accurate shipment data in order management systems and update changes as required
• Input data into internal KPI reporting systems to monitor supplier and carrier performance
• Manage cargo flow to meet weekly, monthly, and quarterly volume commitments and allocation requirements

Qualifications & Experience

• Minimum 1-3 years of experience in international freight forwarding, preferably within Ocean/Sea coordination experience
• Strong attention to detail with a high level of accuracy in documentation
• Ability to manage fluctuating workloads and meet tight deadlines
• Proficient typing skills and strong working knowledge of Microsoft Office applications
• Willingness to learn and participate in ongoing training and development
• Completion of the CIFFA Education Program (preferred)
• Some post-secondary education (preferred)

Career Rewards

• Competitive compensation package
• Yearly performance reviews
• Paid vacation and personal time off
• Prime and scenic office location
• Fully paid comprehensive benefits package, including dental and vision.
• Group RSP matching.

#HP